Shady Grove Medical Center
If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.As a LAN Technician II, you will:
• Provide Service Operations response and support for all requests, incidents and access related efforts performed on site at any of the organization's locations
• Assist with the installation, configuration, upgrade, and overall provide day-to-day administration and support required for the AHC compute environment
• Support the administration and configuration of end point devices to include laptops, tablets, desktops, peripherals, and clinical devices
• Conducts site surveys, assesses and document current site equipment, configurations and user requirements
• Ability to take a flexible work schedule and be on call after hours
• Follow standard operating procedures in the implementation and transition of software and hardware deployments
• Facilitate conversations across AHC employees, vendors and other support teams while implementing or upgrading devices and software
• Follow change and release management processes
• Work with the Project Management Office on device refresh and general device deployment activities
• Participate in the creation of detailed work breakdown structures for the implementation of automated and manual provisioning configurations
• Follow PMBOK and ITIL principles in the planning and design of end point device deployments; Assist with requirements data gathering and analysis as needed
• Assist with the planning and design end point device workflows
• Participate in reviewing vendor solutions to address end point devices requirements of the business and clinical departments
• Provide expertise to identify and translate end point workflow into configuration requirements
Qualifications include:
• Bachelor's degree in the field of computer science or information technology is preferred
• 2+ years of experience supporting workstations, peripherals and general end point devices in an enterprise environment
• A+ Certification or similar certification required
• ITILv3 Foundations is preferred
• An additional industry certification in desktop, mobile, network or server technology is required
• Experience working in the healthcare industry or mission critical industry and regulated environment (HIPAA) is preferred
Work Schedule:
Employment Type: Full-time
Hours per Week: 40 hours
Typical Daily Schedule: Monday- Friday; including on call rotation
Shift Type: Day Shift
Pay Range:$62,400.00 - $97,760.00
If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.
Under the Fair Labor Standards Act (FLSA), this position is classified as:United States of America (Exempt)
At Adventist HealthCare our job is to care for you.We do this by offering:
- Work life balance through nonrotating shifts
- Recognition and rewards for professional expertise
- Free Employee parking
- Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
- Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
- Paid Time Off
- Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
- Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
- Subsidized childcare at participating childcare centers
- Tuition Reimbursement
- Employee Assistance Program (EAP) support
