Bachelor's degree in Medical Laboratory Science, Biological Science, Healthcare Administration, Business Administration, or related field (or equivalent experience).
5+ years of progressive laboratory or diagnostics operations leadership experience, including multi-site management.
Experience overseeing point-of-care and non-point-of-care laboratory operations.
Strong knowledge of CLIA, COLA, LARA, CMS, OSHA, MDHHS, laboratory quality systems, and testing complexities.
Strong project management, analytical, organizational, and leadership skills.
Proficiency with Athena EHR, Laboratory Information Systems (LIS), point-of-care platforms, Microsoft Office, and related healthcare technologies.
Responsibilities
Provide operational oversight for all EPIC Health laboratory services throughout Michigan.
Lead Laboratory Managers, Laboratory Leads, and laboratory personnel across multiple locations.
Standardize workflows, policies, and operating procedures for consistency.
Conduct regular site visits, operational reviews, and performance audits.
Ensure continuous compliance with laboratory regulations and oversee quality control.
Investigate quality events and implement corrective actions.
Lead operational planning for new laboratory locations and service implementations.
Benefits
Competitive compensation
Annual performance bonus opportunities
Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Paid Time Off and Holiday Pay
Professional development and continuing education opportunities
Collaborative, mission-driven culture
Opportunity to make a significant impact on patient care across multiple communities
Full Job Description
Laboratory District Manager
Location: Michigan (Travel Throughout Michigan Required) Department: Diagnostics Employment Type: Full-Time Reports To: Director of Operations - Diagnostics
Lead Laboratory Operations Across Michigan
This leadership role is responsible for driving operational excellence across multiple laboratory locations while partnering closely with the Laboratory Director, Technical Consultants, clinical leadership, and support departments. The ideal candidate is a strategic, process-driven leader with strong laboratory operations experience, a passion for continuous improvement, and the ability to lead multi-site teams in a fast-paced healthcare environment.
What You'll Do
Operational Leadership
Provide operational oversight for all EPIC Health laboratory services throughout Michigan, including physician office laboratories, specimen collection sites, core laboratory operations, and referral testing.
Lead Laboratory Managers, Laboratory Leads, and laboratory personnel across multiple locations.
Standardize workflows, policies, and operating procedures to ensure consistency across all laboratory sites.
Conduct regular site visits, operational reviews, Gemba walks, and performance audits.
Partner with the Laboratory Director and Technical Consultants to support safe, compliant laboratory operations.
Quality & Regulatory Compliance
Ensure continuous compliance with CLIA, COLA, LARA, CMS, OSHA, MDHHS, and all applicable laboratory regulations.
Investigate quality events, specimen errors, and operational issues while implementing corrective and preventive actions.
Maintain ongoing audit readiness and successfully manage regulatory inspections.
Laboratory Operations
Oversee specimen collection, accessioning, testing workflows, result reporting, and referral laboratory operations.
Ensure reliable staffing, scheduling, cross-training, and operational continuity across all sites.
Maintain laboratory equipment uptime through preventative maintenance and vendor coordination.
Monitor turnaround times and ensure timely reporting of routine, STAT, and critical results.
Project Management & Growth
Lead operational planning for new laboratory locations, expansions, relocations, and service implementations.
Evaluate new laboratory tests and service lines for clinical value, operational feasibility, regulatory requirements, reimbursement, and financial impact.
Coordinate implementation of new equipment, instrumentation, workflows, and laboratory technologies.
Identify opportunities to improve efficiency while maintaining exceptional quality and patient care.
Leadership & Team Development
Recruit, onboard, mentor, coach, and develop Laboratory Managers, Leads, and laboratory staff.
Conduct performance evaluations, leadership development, succession planning, and ongoing coaching.
Foster a culture of accountability, teamwork, innovation, and continuous improvement.
Partner with clinical operations and executive leadership to achieve organizational goals.
What You Bring
Required Qualifications
Bachelor's degree in Medical Laboratory Science, Biological Science, Healthcare Administration, Business Administration, or related field (or equivalent experience).
5+ years of progressive laboratory or diagnostics operations leadership experience, including multi-site management.
Experience overseeing point-of-care and non-point-of-care laboratory operations.
Strong project management, analytical, organizational, and leadership skills.
Proficiency with Athena EHR, Laboratory Information Systems (LIS), point-of-care platforms, Microsoft Office, and related healthcare technologies.
Preferred Qualifications
Medical Laboratory Scientist (MLS/MT) or similar laboratory certification preferred.
Experience supporting multiple CLIA certificates and healthcare service lines.
Lean Six Sigma, project management, or continuous improvement experience.
Experience with laboratory growth initiatives, new service implementation, and operational expansion.
Success in This Role
Successful Laboratory District Managers consistently:
Maintain high-performing laboratory operations across all assigned locations.
Ensure regulatory compliance and continuous survey readiness.
Improve quality, turnaround times, staffing efficiency, and operational performance.
Successfully implement new laboratory services and operational improvements.
Develop strong laboratory leaders and build high-performing teams.
Use data and KPIs to drive decision-making and continuous improvement.
What We Offer
Competitive compensation
Annual performance bonus opportunities
Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Paid Time Off and Holiday Pay
Professional development and continuing education opportunities
Collaborative, mission-driven culture
Opportunity to make a significant impact on patient care across multiple communities
Ready to Lead Laboratory Excellence?
If you're a proven laboratory operations leader who is passionate about quality, compliance, operational excellence, and building high-performing teams, we'd love to hear from you.
Apply today and help shape the future of laboratory services at EPIC Health.
