Eckert Seamans Cherin & Mellott

Knowledge Management & Library Services Manager

Eckert Seamans Cherin & Mellott • $90K — $105K *
Pittsburgh, PA 15237In-Person
Legal & Accounting
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 4+ years experience as a research librarian, with 2+ years of supervisory experience
  • MLS or MLIS from an ALA-accredited library school preferred
  • Experience in a law firm setting preferred
  • Advanced proficiency in legal research platforms like Westlaw and Bloomberg Law
  • Knowledge of legal terminology, research methodologies, and information governance principles

Responsibilities

  • Develop and implement a firm-wide knowledge management strategy
  • Manage library operations and ensure access to legal research resources
  • Provide advanced legal and business research services for firm departments
  • Deliver training on legal research tools and knowledge management systems
  • Collaborate with IT and other departments to enhance information access
  • Support integration of knowledge resources into Microsoft 365 and other platforms

Benefits

  • Professional development and continued educational opportunities
  • Foster an inclusive and collaborative team culture
  • Opportunity for impact in technology and legal research services
  • Support for strategic growth initiatives and innovation in legal services
  • Work in a fast-paced, service-oriented professional environment
Full Job Description
Supervisory Responsibilities:

  • Participates in the selection process and decision for positions within the department
  • Responsible for the training of new department staff
  • Manage the daily workflow within the team
  • Provides constructive and timely performance evaluations
  • Manage and approve timecards and time off as necessary
  • Provide first level discipline and conflict resolution
  • Support professional development and continued educational opportunities
  • Foster an inclusive environment
  • Enforce firm policies and procedures


Primary Responsibilities:

Knowledge Management Leadership

  • Develop and implement a firm-wide knowledge management strategy that captures, organizes, governs, and shares institutional knowledge across practice groups.
  • Establish and maintain precedent, forms, brief, memorandum, and work-product repositories, including governance standards for metadata, taxonomy, content organization, retention, and accessibility.
  • Partner with attorneys, practice groups, Records Management, Information Governance, and other stakeholders to improve knowledge sharing, reuse, internal communication, and information access.
  • Support AI, search, and document automation initiatives through curated knowledge collections and reusable legal work product.


Law Library Administration

  • Manage library and research services firmwide, including daily operations, procedures, service delivery, digital and physical collections, and access to authoritative legal and business information.
  • Oversee legal research platforms, databases, treatises, docket monitoring tools, print and electronic subscriptions, legal news, and niche information services that support attorneys, clients, and practice groups.
  • Manage the departmental budget, evaluate usage metrics and return on investment, negotiate vendor contracts and subscription renewals, and recommend cost-effective research resources while maintaining service excellence.


Legal and Business Research Services

  • Provide advanced legal, legislative, regulatory, business, and competitive intelligence research for attorneys, practice groups, marketing, business development, management, and other firm departments.
  • Develop current-awareness and monitoring services for legal developments, clients, industries, practice areas, and emerging business trends; assemble and distribute relevant materials to appropriate attorneys and business professionals.
  • Prepare research memoranda, resource guides, curated content collections, and other research deliverables, including handling research assignments when the Research Librarian is unavailable.


Training and User Support

  • Deliver and coordinate training programs for attorneys and staff on legal research tools, knowledge repositories, AI-enhanced research platforms, firm information resources, and research best practices.
  • Develop user guides, instructional materials, self-service resources, and onboarding support for new attorneys and paralegals.
  • Promote adoption of knowledge management systems and advise attorneys, paralegals, and practice groups on information management, research strategies, and best practices.


Technology and Innovation

  • Collaborate with Information Technology, Business Development & Marketing, Conflicts, and other departments to support strategic growth, knowledge management technologies, search platforms, and enhanced information access.
  • Keep abreast of industry trends and evaluate emerging legal technology, research platforms, artificial intelligence solutions, print and electronic resources, and other tools that support legal research and reference services.
  • Support integration of knowledge resources into Microsoft 365, document management, intranet, AI systems, and other platforms that improve attorney productivity and access to information.
  • Foster a service-oriented and collaborative team culture and ensure continuity of research, and library, and knowledge management services across firm offices.
  • Perform other related duties as assigned.


Skills/Abilities

  • Strong supervisory, leadership, staff development, and change management skills.
  • Excellent written, verbal, interpersonal, and presentation communication skills.
  • Strong organizational, project management, prioritization, delegation, and attention-to-detail skills.
  • Strong analytical, critical thinking, problem-solving, strategic thinking, and sound judgment abilities.
  • Ability to build and maintain effective working relationships with attorneys, executives, administrative professionals, vendors, and cross-functional teams.
  • Ability to work independently and collaboratively in a fast-paced, service-oriented professional environment.
  • Knowledge of legal terminology, the U.S. legal system, legal research methodologies, and authoritative legal, business, public records, docket, and competitive intelligence resources.
  • Advanced proficiency with legal research and knowledge platforms, including Westlaw, Bloomberg Law, Practical Law, Dun & Bradstreet, Thomson Reuters CoCounsel, DeepResearch, and similar tools.
  • Experience with document management systems, particularly iManage, knowledge repositories, enterprise search technologies, and Microsoft 365 tools, including Teams, SharePoint, Copilot, and related collaboration platforms.
  • Working knowledge of records management, information governance, taxonomy, metadata, knowledge sharing, and content lifecycle principles.
  • Ability to assess, recommend, and support adoption of emerging legal technology, AI-powered research tools, and knowledge management solutions.


Education and Experience:

  • Bachelor's degree and minimum four years of experience as a research librarian and two years with supervisory experience
  • MLS or MLIS from an ALA-accredited library school preferred
  • Law firm experience preferred


Physical Requirements:

  • Remain stationary for extended periods while performing repetitive tasks such as working at a computer.
  • Ability to move throughout the office to attend meetings, access files, collaborate with colleagues, and use standard office equipment, including but not limited to; printers, copiers, scanners.
  • Ability to move files, documents, supplies, or materials up to 10 pounds
  • Ability to transport materials using carts, dollies, or other appropriate equipment


Travel expectation:

Less than 10%

About Eckert Seamans Cherin & Mellott

Eckert Seamans Cherin & Mellott, LLC is a national law firm with a strong reputation for providing quality legal services to clients throughout the United States. The firm has over 400 attorneys located in offices throughout the country, and its practice areas include business law, litigation, intellectual property, labor and employment, real estate, and tax law. Eckert Seamans has been recognized by numerous legal publications for its excellence in the legal profession.
Learn more about Eckert Seamans Cherin & Mellott
Size
400 employees
Industry
Legal & Accounting
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Eckert Seamans Cherin & Mellott

More Legal & Accounting Jobs

Find similar Knowledge Management & Library Services Manager jobs:

NationwidePittsburgh, PA