Strong communication skills for effective collaboration
PMP certification is a plus
Excellent organizational abilities
Experience managing onsite projects is preferred
Familiarity with project management software
Responsibilities
Develop project timelines in collaboration with Dealers and customers
Ensure technical specifications are accurately implemented
Review custom orders for manufacturing feasibility
Oversee project mock-ups and on-site meetings
Manage logistics for order previews and installations
Resolve product deficiencies and quality issues
Conduct site visits for quality assurance and customer satisfaction
Benefits
Company-paid benefits
Employee Assistance Program
Group RRSP plan
Pension Plan
Positive work environment and culture
Corporate perks and discounts throughout the year
Full Job Description
The Project Manager, Key Corporate Accounts is responsible for partnering with Dealers to guide them through the project management lifecycle. Your primary goal is to ensure all assigned projects are delivered on time, meet customer specifications, and uphold Teknion's rigorous standards. This role manages projects with an average annual sales value of approximately $20 million. The role begins with supporting the RFP process and continues until project Close out.
What is this role responsible for?
Pre-Installation & Planning
Timeline Development: Collaborate with Dealers and customers to establish project timelines that meet client needs while aligning with Teknion's manufacturing capabilities.
Technical Oversight: Master order specifications (finishes, electrical, configurations) and work with Technical Services to ensure accurate implementation.
Special Orders: Review custom requests with Sales and Product Engineering to confirm manufacturing feasibility and develop necessary installation drawings.
Mock-ups & Meetings: Attend on-site meetings with designers, general contractors and sub-trades; oversee the ordering and setup of project mock-ups.
Logistics Coordination: Manage order previews, changes, and shipping schedules; coordinate delivery and installation activities between Teknion and the Dealer.
Direct Sales: Act in the capacity of a Dealer when handling direct sales, including facilitating payment resolution.
Post-Installation & Maintenance
Issue Resolution: Manage product deficiencies, quality issues, and warranty claims. Work with dealers, GC's and Teknion Operation department to address any scheduling conflicts.
Deficiency Management: Work with Dealers to create deficiency lists and coordinate the shipment and installation of replacement products. Manage the payment of any sight deficiencies through the GC Change Resolution process.
Quality Assurance: Conduct site visits to ensure all deficiencies are resolved and the customer is satisfied with the final product.
Contractual Oversight: Oversee formal and informal maintenance or contractual agreements. Manage the project to be on time and on budget
Site Management - Lead Teknion's team in project management oversight, working with the General contractors and dealers.
General & Administrative
Dealer Support: Coach Dealers on using Teknion's Installation Guides, Operations Manuals, and proper purchase order formatting.
Training : train dealers on project management best practice
Key point of contact: For Teknion on any site issues.
What qualifications/experience are preferred for this role?
Strong Project Management skills
Very strong communication skills
PMP certification preferred.
Excellent Organizational skills
Experience in managing onsite projects preferred.
Knowledge of Project Management Software.
Why should you grow with us?
Competitive Salary
Company Paid benefits
Employee Assistance Program
Group RRSP plan
Pension Plan
Excellent work environment and culture
Corporate perks and discounts year round
Our People
The expected base salary range for this position starts at $74,000.00 - $93,000.00. Final base salary offers will reflect an assessment of the selected candidate's skills, demonstrated competencies, and adherence to our internal pay equity framework.
