We9re excited to expand our team with a
Key Account Manager to own and grow our national retail footprint. You9ll own your accounts day-to-day, from building the joint business plan to landing the assortment, forecasting demand, protecting margin, and reading sell-through weekly. The ideal candidate thrives on ownership, connects the dots across merchandising, planning, and finance, and is energized by watching revenue and sell-through numbers move because of work they drove.
Responsibilities:
- Own the annual and seasonal joint business plan for each assigned account, including revenue targets, door expansion, assortment architecture, pricing, and promotions.
- Build and present seasonal line reviews and new-item pitches that connect Cozy Earth9s product story to each retailer9s customer and category strategy.
- Identify and open white-space opportunities - new categories, doors, banners, and made-for-channel programs - and build the business case for them.
- Own the demand forecast by SKU and month, and manage open-to-buy, order flow, and replenishment with supply chain; track sell-through, rate of sale, and weeks of supply weekly.
- Own account P&L health: negotiate cost, terms, markdown and chargeback allowances, and defend brand pricing and MAP integrity across channels.
- Partner with operations on routing guides, EDI, and OTIF compliance to reduce deductions and chargebacks, and coordinate sample flow and launches so dates are hit.
- Bring the voice of the retail customer back to merchandising and product development, and represent Cozy Earth at market weeks, trade shows, and store walks.
- Maintain an accurate account dashboard and keep activity and pipeline current in the CRM.
- Other duties as assigned.
Skills and Qualifications:
- 5+ years managing national retail or key wholesale accounts, ideally in home textiles, bedding, apparel, or an adjacent consumer products category.
- Direct experience owning a major retailer relationship end-to-end from line review to purchase order to sell-through
- Strong commercial and analytical skills: fluent in sell-through, rate of sale, weeks of supply, gross margin, and markdown/allowance math, with your own models in Excel or Google Sheets.
- Confident negotiator and presenter - able to hold brand pricing and margin while delivering a line review a buying team takes seriously.
- Working knowledge of retail operations: EDI, routing guides, vendor portals, OTIF requirements, and chargeback processes.
- Willingness to travel 25-35%
- Experience with premium/luxury brands or launching into a new retailer is a plus.
Why Join Cozy Earth?
Comprehensive Benefits: Medical, dental, and vision coverage to keep you healthy.
Future Planning: 401K plan to secure your financial future.
Work-Life Balance: Flexible PTO to ensure you have the time you need for rest and relaxation.
Wellness Perks: Monthly self-care benefit to support your overall well-being.
Exclusive Discounts: Access generous discounts on all our products.
