Key Account Manager (Delivery) - Piper Maddox (Corporate Functions) | New York City, NY

Key Account Manager (Delivery) - Piper Maddox (Corporate Functions) | New York City, NY

Location: New York, NY - Financial District
Brand: Piper Maddox
Market: Corporate Functions
Salary: $65,000-$100,000 base + uncapped commission up to 50%
Experience: Experienced recruitment professional, ideally operating at M1 level or above

At Piper Maddox, we're looking for a Key Account Manager (Delivery) to join our high-performing Corporate Functions team in New York City. This is an opportunity to step into a desk with established relationships, substantial live job flow and significant scope to grow some of our largest accounts.

You'll inherit valuable client relationships and guaranteed jobs to work from day one, giving you the platform to focus on what you do best: delivering exceptional recruitment solutions, strengthening partnerships and unlocking new opportunities within existing accounts.

With a supportive, ambitious team around you and the opportunity to build your own team within 6-12 months, this is a role for someone who wants to make an immediate impact while building a long-term career.
The Opportunity

This isn't a traditional, cold-business-development-heavy recruitment role. You'll join a team that has already built strong relationships across Piper Maddox's client base, with a focus on growing existing accounts, delivering against live vacancies and expanding relationships into new areas of opportunity.

The Corporate Functions team supports businesses across Solar, Wind, Energy Storage, Trading, Cleantech and E-Mobility. You'll work with clients navigating growth and transformation, helping them secure the corporate talent they need to move forward.

The desk offers a strong starting point: 22 live jobs, established accounts and a portfolio that includes several significant client relationships. You'll have the autonomy to manage delivery, build trust with key stakeholders and identify opportunities to expand the team's footprint within those businesses.

You'll also be joining a team with a strong performance culture, where development and promotion are genuine priorities.
Salary, Commission and Benefits

We offer a competitive package designed to reward performance and support your development.

• Base salary: $65,000-$100,000, depending on experience.
• Uncapped commission: Up to 50%, with earning potential linked to performance and the applicable commission plan.
• 401(k): Retirement savings support.
• Healthcare: Contributions towards private healthcare.
• Learning and development: Structured training, in-office support and ongoing development programmes.
• Employee support: Access to an Employee Assistance Programme.
• Work-life flexibility: Flexible working arrangements aligned with role requirements and internal policies.
• Office culture: Extended lunch opportunities, a friendly office environment and the occasional four-legged visitor.
• Employee ownership: Potential eligibility for stakeholder or equity opportunities after 12 months, subject to the applicable terms and criteria.

Performance, Recognition and Long-Term Rewards

We believe strong performance should be recognised. Depending on the applicable plans and eligibility criteria, opportunities may include:

• Consistency bonuses and quarterly lunch clubs.
• Half-year and global performance incentives.
• Additional annual leave milestones, including an extra week after three years.
• The LHi Passport after five years, offering an expensed week at another office.
• A Rolex or a month-long sabbatical after ten years.

Specific benefits, commission arrangements and incentives are subject to current company policies, plan rules and eligibility requirements.
What You'll Be Doing
Key Account Management

• Take ownership of established client accounts, building strong relationships with key decision-makers and hiring stakeholders.
• Become a trusted recruitment partner by understanding clients' businesses, hiring priorities and longer-term workforce needs.
• Maintain regular communication with clients, ensuring expectations are clear and delivery remains on track.
• Identify opportunities to deepen relationships and expand the services Piper Maddox provides across existing accounts.

Recruitment Delivery

• Manage live vacancies from briefing through to offer and placement, delivering a consistently high-quality service.
• Source, engage and assess candidates against client requirements, using a proactive and consultative approach.
• Coordinate interviews, gather feedback and manage the process to keep clients and candidates engaged.
• Provide clear market insight and candidate feedback to help clients make informed hiring decisions.
• Maintain a strong pipeline of relevant talent and ensure vacancies receive the attention needed to deliver results.

Account Growth and Commercial Development

• Identify new opportunities within existing Piper Maddox clients, opening conversations across additional teams, functions and business areas.
• Work collaboratively with colleagues across the wider business to leverage established relationships and expand client partnerships.
• Build a clear understanding of account potential, priorities and future hiring plans.
• Contribute to revenue growth through excellent delivery, repeat business and stronger client relationships.

Leadership and Progression

• Take ownership of your performance, setting clear goals and maintaining high standards across your desk.
• Share knowledge and collaborate with colleagues to support the wider team's success.
• Help shape the next phase of the team's growth, with the potential to build and develop your own team as the opportunity evolves.
• Progress towards broader leadership responsibility as you establish yourself and demonstrate your impact.

Who We're Looking For

We're keen to speak with experienced recruitment professionals who are ready for more ownership, greater responsibility and a role with a clear growth opportunity.

Ideally, you'll be operating at $250k annually or above, with the confidence to manage client relationships, deliver against live vacancies and take responsibility for commercial outcomes.

You'll bring:

• Experience in recruitment, ideally with exposure to account management, delivery or established client portfolios.
• Strong relationship-building skills and the ability to earn trust with clients and candidates.
• A delivery-focused mindset, with the organisation and persistence to manage multiple live vacancies.
• Commercial awareness and an interest in growing accounts beyond their existing requirements.
• The confidence to take ownership, solve problems and work independently while contributing to a wider team.
• Ambition to develop your career, with an interest in future leadership or team-building opportunities.

You don't need to come from the energy or renewables market. Sector knowledge can be learned. We're more interested in your recruitment fundamentals, attitude, commercial instincts and ability to build lasting relationships.

If you're an experienced recruiter who enjoys delivery, values strong client partnerships and wants to join a team with established opportunities and room to grow, we'd like to hear from you.
Training and Progression

You'll receive support from an experienced management team, with structured learning and development to help you succeed in the role.

Our approach combines practical, in-office coaching with an interactive recruitment playbook, six-month development programmes at every level, Lunch & Learns and Future You sessions focused on long-term career growth.

You'll have the opportunity to build your expertise in Corporate Functions, strengthen your account management capabilities and develop the commercial skills needed to grow a portfolio.

For the right person, there is also a tangible opportunity to build a team around the desk within 6-12 months. The exact timing and scope will depend on business needs and performance, but the ambition is to create a platform for further growth.
Frequently Asked Questions

Do I need experience in renewable energy or cleantech?

No. Recruitment experience and the ability to build strong client relationships are more important. You'll learn the market with support from the team.

Will I have accounts and jobs to work on from day one?

Yes. The role offers established client relationships and live vacancies, allowing you to focus on delivery and account growth from the outset.

How much new business development is involved?

The emphasis is on developing existing Piper Maddox relationships. You'll identify new opportunities within established accounts, expanding partnerships rather than relying primarily on cold business development.

Is there an opportunity to move into management?

Yes. There is potential to build a team around the desk within 6-12 months, subject to performance, business needs and the opportunities available.

What kind of team will I be joining?

A supportive, friendly and high-performing team with ambitious goals, a strong focus on progression and a healthy sprinkle of banter.
Ready to Make Your Next Move?

If you're an experienced recruiter looking for an established desk, meaningful client relationships and the opportunity to build something bigger, this could be the next step you've been looking for.

Join Piper Maddox in New York City and help grow a portfolio of major client accounts within a team that values delivery, commercial performance and long-term development.

Apply today to start the conversation.