IT Operations Lead

Squint AI

$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in IT operations or systems administration, preferably in a startup environment
  • Experience with managing SaaS tools and device fleets
  • Proficient in vendor relationship management
  • Familiar with security practices like SSO and access management
  • Strong organizational and documentation skills

Responsibilities

  • Own internal systems by managing SaaS tools, devices, and access needs
  • Lead IT onboarding and offboarding processes for new hires and departed employees
  • Manage vendor relationships, including selection, contracting, and renewals
  • Ensure foundational security practices through collaboration with Engineering
  • Act as the primary contact for IT issues, developing tooling to minimize breakdowns

Benefits

  • Competitive Salary and Equity
  • Comprehensive Medical, Vision, and Dental care
  • Flexible PTO Policy
  • Lunch and Dinner Service
  • Wellness Benefit
  • Maven Family Planning Benefits
  • Partnership with Care.com
  • Mental Health Services
  • 401(k) Retirement Plan
  • Pre-Tax Commuter Benefit for Parking & Public Transit
  • Company-wide Retreats
Full Job Description
About the Role

We're hiring an IT Ops Lead to own the systems, tools, and infrastructure that keep every Squinter productive - and secure.

Sitting within our Finance & Operations team, you'll be the person who makes sure new hires get set up on day one, our tools and vendors are managed well, and our basic security hygiene is solid - all without slowing anyone down.

What You'll Do
  • Own our internal systems: You'll manage the SaaS tools, devices, and access that Squinters use every day - provisioning, deprovisioning, and everything in between.
  • Run IT for onboarding and offboarding: You'll make sure every new hire has what they need on day one, and that access is cleanly removed when someone leaves.
  • Manage vendors and procurement: You'll own relationships with our software and hardware vendors - selection, contracting, renewals, and spend tracking.
  • Keep the basics tight: You'll own foundational security hygiene (access management, device policies, SSO) in partnership with Engineering.
  • Be the go-to for IT issues: When something breaks, you're the first call - and you're building the tooling and runbooks so fewer things break in the first place.


About you
  • You're the person people go to when something technical breaks and needs fixing now.
  • You're organized and process-minded, but not bureaucratic about it.
  • You care about security fundamentals without needing to be a full-time security engineer.
  • You're comfortable being a department of one, and building support systems from scratch.


What You'll Bring
  • 4+ years of experience in IT operations, systems administration, or a similar role, ideally at a startup.
  • Experience managing SaaS tooling, device fleets, and vendor relationships.
  • Working knowledge of core security practices (SSO, access management, device management).
  • Strong organizational skills and a bias toward clear documentation.
Benefits

Based out of our office in San Francisco, we love the energy of in-person collaboration.
  • Competitive Salary and Equity
  • Comprehensive Medical, Vision, and Dental care
  • Flexible PTO Policy
  • Lunch and Dinner Service
  • Wellness Benefit
  • Maven Family Planning Benefits
  • Partnership with Care.com
  • Mental Health Services
  • 401(k) Retirement Plan
  • Pre-Tax Commuter Benefit for Parking & Public Transit
  • Company-wide Retreats


A Final Note

Ready to redefine the future? Join us at Squint and be a part of something revolutionary.

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