IT Engineer

HP Development Company, L.P. • $114K — $200K *
San Francisco, CA 94112In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3-6 years of IT Engineering or Systems Administration experience
  • Experience with Google Workspace, Microsoft 365, Okta, and Slack
  • Strong support experience in Windows and macOS environments
  • Knowledge of managing SaaS applications and identity/access management
  • Understanding of office networking technologies and troubleshooting
  • Experience with IT process documentation and operational standards
  • Excellent troubleshooting and communication skills

Responsibilities

  • Manage core business platforms and SaaS applications
  • Ensure a seamless technology experience for employees
  • Evaluate and optimize tools to boost productivity
  • Develop IT documentation and knowledge base content
  • Support Windows and macOS device management
  • Maintain office networking infrastructure
  • Act as a Tier 2/Tier 3 escalation point for IT support

Benefits

  • Health, dental, and vision insurance
  • Long and short-term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies including parental leave
  • 11 paid holidays and flexible vacation options
Full Job Description
About the Role

We are seeking an experienced IT Engineer to own and enhance the technology experience within HP IQ. This role combines traditional IT operations, SaaS administration, endpoint management, and infrastructure support with a strong focus on automation, scalability, and employee experience.

The ideal candidate is a hands-on problem solver who thrives in fast-paced startup environments, takes ownership of systems and processes, and proactively identifies opportunities to improve tooling, security, and operational efficiency. You will serve as a technical escalation point for the IT Support team while helping shape the future of our internal technology stack.
What you might do
  • Manage and administer core business platforms including Google Workspace, Microsoft 365, Okta, Slack, and other SaaS applications.
  • Ensure employees have a seamless and productive technology experience across all systems and devices.
  • Evaluate, implement, and optimize tools and workflows that improve employee productivity and reduce operational friction.
  • Develop and maintain IT documentation, standards, processes, and knowledge base content.
  • Manage Windows and macOS environments, including device provisioning, configuration, security, lifecycle management, and support.
  • Leverage HP enterprise IT tools and technologies to manage hardware inventory, deployment, and device health.
  • Partner with Security and Engineering teams to ensure endpoints meet compliance and security requirements.
  • Own administration and lifecycle management of SaaS applications.
  • Manage user provisioning, access controls, and identity workflows through Okta and connected systems.
  • Drive automation and integration efforts to improve onboarding, offboarding, and access management processes.
  • Support and maintain office networking infrastructure, including wireless, switching, conferencing, and connectivity solutions.
  • Assist with cloud and infrastructure-related technologies, including Kubernetes and Terraform-based environments.
  • Collaborate with Engineering and Platform teams to support internal infrastructure initiatives where IT ownership is required.
  • Act as a Tier 2/Tier 3 escalation point for the IT Support team.
  • Lead investigation and resolution of complex technical issues.
  • Identify recurring support trends and implement long-term solutions to improve reliability and reduce support burden.
  • Provide technical guidance and mentorship to support team members.
  • Take ownership of the company's IT systems, tools, and technology roadmap.
  • Evaluate emerging technologies and recommend improvements that increase efficiency, scalability, and security.
  • Drive automation initiatives to reduce manual work and improve operational excellence.
  • Establish metrics and reporting to measure service quality and employee satisfaction.
Essential Qualifications
  • 3-6 years of experience in IT Engineering, Systems Administration, or a related role.
  • Experience administering Google Workspace, Microsoft 365, Okta, and Slack.
  • Strong experience supporting both Windows and macOS environments.
  • Experience managing SaaS applications and identity/access management workflows.
  • Solid understanding of office networking technologies and troubleshooting.
  • Experience creating and improving IT processes, documentation, and operational standards.
  • Strong troubleshooting, communication, and customer service skills.
  • Ability to work independently, prioritize effectively, and take ownership of outcomes.
Preferred Skills
  • Previous experience working in a startup or high-growth environment.
  • Exposure to Kubernetes and Terraform.
  • Experience with automation and scripting (Python, PowerShell, Bash, or similar).
  • Familiarity with modern endpoint management and device lifecycle practices.
  • Experience partnering with Security, Engineering, and People Operations teams.
  • Experience implementing or optimizing IT service management processes.


Salary: $114,000- $200,000

Compensation & Benefits (Full-Time Employees)

The salary range for this role is listed above. Final salary offered is based upon multiple factors including individual job-related qualifications, education, experience, knowledge and skills.

At HP IQ, we offer a competitive and comprehensive benefits package, including:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including;
    • 4-12 weeks fully paid parental leave based on tenure
    • 11 paid holidays
    • Additional flexible paid vacation and sick leave (US benefits overview)

About HP Development Company, L.P.

HP Development Company, L.P. Careers

Joining HP Development Company, L.P. presents an unparalleled opportunity to advance a career at the forefront of technology and innovation. As a leader in the global technology sector, HP Development Company, L.P. offers a variety of job opportunities that encourage professional growth and development.

Explore Career Opportunities

HP Development Company, L.P. is continuously seeking talented individuals who are eager to drive innovation and lead in the technology industry. With a diverse range of positions available, from engineering to marketing, the company is committed to fostering a culture of diversity and inclusion. Each team member at HP Development Company, L.P. plays a crucial role in shaping the future of technology.

Internship Programs and Employment Prospects

For those starting their career journey, HP Development Company, L.P. provides robust internship programs that offer invaluable industry experience, mentoring, and networking opportunities. Interns gain hands-on experience, working alongside seasoned professionals on real-world projects that matter.

Professional Growth and Development

HP Development Company, L.P. is dedicated to the professional growth of its employees. The company offers comprehensive benefits and resources to support career advancement and personal development. Leadership and diversity training programs are available to all employees, ensuring that everyone has the tools to succeed and lead.

Innovation and Leadership

At the heart of HP Development Company, L.P. is a commitment to innovation and leadership. Employees are encouraged to think creatively and push the boundaries of what is possible. This culture of innovation drives the company forward and is a fundamental part of the work environment.

Join the HP Development Company, L.P. Team

HP Development Company, L.P. is hiring! Explore job opportunities that match your skills and interests. The company values curious, creative, and solution-driven team players. Start your journey by applying through the HP Development Company, L.P. careers page, where you can submit your resume and potentially schedule an interview.

Stay Connected with HP Development Company, L.P. Careers

Stay informed about new career opportunities and company updates by subscribing to job alert emails. Tailor your subscription to receive the latest news and insider tips that are most relevant to your career interests.

Networking and Career Advancement

Networking within HP Development Company, L.P. opens doors to numerous career advancement opportunities. Employees are encouraged to connect with colleagues and leaders within the company to learn, share, and grow together.

Conclusion

HP Development Company, L.P. is not just a place to work—it's a place where careers are nurtured, innovation thrives, and leadership is cultivated. Whether you're seeking an internship, employment, or a leadership position, HP Development Company, L.P. offers a path to professional success and personal growth. Join the team that is redefining the future of technology.
Learn more about HP Development Company, L.P.
Industry
Information Technology
* Ladders Estimates

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