IT Development and Analysis (Enterprise Applications Engineer)

Summary

The incumbent will serve as an Applications Engineer in the Office of Management Services.

Duties

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As a GS-13 IT Development and Analysis (Enterprise Applications Engineer), your responsibilities will include, but are not limited to:

• Managing and modifying new or existing enterprise applications in Power Platform or equivalent platforms.
• Maintaining databases, schema, and views used by reporting tools.
• Managing database management systems, including data entry, retrieval, and maintenance.
• Administering day-to-day enterprise applications to facilitate organizational project management while ensuring attention to details related to compliance, user needs, and mission objectives.
• Integrating reporting components from multiple data sources.
• Analyzing and documenting existing data, data flows, data requirements, and reporting needs.
• Quickly responding to customer needs by adjusting reports that meet and exceed customer expectations.
• Communicating information to technical and non-technical audiences.
• Anticipating, identifying, and resolving issues during the change design phase to prevent problems in the development and deployment stages, thereby avoiding costly rework.
• Assessing complex data scenarios and choosing strategies that provide solutions aligned with business objectives.
• Demonstrating strong interpersonal skills to build and maintain relationships with stakeholders, facilitating clear communication and understanding of reporting and analytics needs.
• Collaborating effectively within a multidisciplinary team environment to ensure seamless integration of enterprise-wide solutions and cross-functional alignment.
• Contributing to solution design documentation, such as governance, architecture, data management, and access control documents, including presenting this information to end users and other stakeholders.

Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

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Conditions of employment

• You must be a U.S. Citizen or National.
• You must be able to obtain and maintain a security clearance.
• You must be registered for the Selective Service, if applicable.
• You must successfully pass and are subject to random drug screenings.
• You may be subject to a probationary period.

Qualifications

Specialized Experience

GS-13

To qualify for this position at the GS-13 grade level, applicants must have at least one year of specialized experience at or above the GS-12 grade level. Specialized experience is defined as experience that is typically in or related to work of the position to be filled and has equipped and has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. For this position your application must demonstrate experience:

1. Serving as an applications engineer, solutions architect, and/or administrator for enterprise applications built using Power Platform or equivalent platforms,
2. Designing, developing, and modifying Power Platform solutions to support changing business processes, and
3. Applying database management best practices to ensure data integrity, performance, and security.

Do NOT copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Your resume must describe your work and experience, in your own words.

Your resume must display that you possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the below 12 competencies:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail; Minimum Proficiency Level: Advanced
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; Minimum Proficiency Level: Advanced
3. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change; Minimum Proficiency Level: Intermediate
4. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems; Minimum Proficiency Level: Advanced
5. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; Minimum Proficiency Level: Advanced
6. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; Minimum Proficiency Level: Intermediate
7. Problem Solving -Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations; Minimum Proficiency Level: Advanced
8. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals; Minimum Proficiency Level: Advanced
9. Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues; Minimum Proficiency Level: Advanced
10. Application Development - Uses programming languages to script and automate tasks; applies programming languages and skills across multiple platforms or frameworks; Minimum Proficiency Level: Advanced
11. Enterprise Report Development - Rapidly develops customer facing visualizations, dashboards and reusable components using Power BI. Works in DataOps delivery environments such as Agile, Azure DevOps, GitLab, Business Intelligence and Data Analytics. Ability to integrate maps from ArcGIS into PBI dashboards, connect external data sets from APIs for dynamic data updates; Minimum Proficiency Level: Advanced
12. Database Management Systems - Uses of database management systems and software to control the organization, storage, retrieval, routing, security, and integrity of data; Minimum Proficiency Level: Advanced

For OPM's definitions of proficiency levels search for "Proficiency Level Scale" at OPM's Proficiency Level Scale

Education

There are no education requirements for this position.

Additional information

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and (for scored examining) score 85 or better on established ranking criteria OR (for category rating criteria) rate equivalent to the Highly Qualified or better category using established category rating criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: https://help.usajobs.gov/working-in-government/unique-hiring-paths/federal-employees/career-transition

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.