Hitachi America

Internal Communications Lead, BU Service

Hitachi America • $110K — $130K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Communications or related field.
  • 10+ years of experience in internal, corporate, or change communications.
  • Experience in a complex global matrix organization.
  • Strong understanding of employee and leadership communications, engagement, and storytelling.
  • Ability to simplify complex business topics for diverse audiences.
  • Experience utilizing communications data and employee insights.
  • Work authorization for the United States is required.

Responsibilities

  • Build and lead a global internal communications strategy and engagement activities.
  • Translate business strategies and priorities into clear communications for employees.
  • Advise senior leadership on communications during transformation and change.
  • Create accessible employee stories from strategy, performance, and customer priorities.
  • Deliver communication campaigns and employee recognition initiatives.
  • Foster two-way communication by promoting employee feedback and participation.
  • Enhance communications using digital, data, and AI approaches.
  • Establish measures of communication effectiveness to boost global engagement.

Benefits

  • Gain global exposure collaborating with international teams.
  • Work on communications supporting innovative energy technologies.
  • Access to learning and development opportunities.
  • Participate in health and retirement benefit programs.
  • Enjoy paid leave and workplace flexibility options.
Full Job Description

Location:

Raleigh, North Carolina, United States

Job ID:

Date Posted:

2026-10-01

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Communications & Corporate Affairs

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity

As Global Internal Communications Lead for the Service Business Unit, you will lead internal communications for a global business operating across approximately 60 countries. You will develop and guide the internal communications approach that helps employees understand business strategy, transformation, growth ambitions, and priorities. The role focuses on translating complex business topics into clear communications, supporting leadership communications, employee engagement, dialogue, recognition, and participation across a global organization. You will work closely with communications teams and business leadership to align messaging, improve communication effectiveness, and strengthen employee connection to business priorities. The role also involves using digital, data, and AI-enabled communications approaches, measuring communication effectiveness, and improving engagement through employee insights. By helping employees understand business direction and organizational priorities, you will support alignment, communication effectiveness, and the execution of business transformation and growth initiatives.

How You’ll Make an Impact
  • Build and lead a global internal communications approach, including editorial direction, communications planning, and engagement activities.
  • Translate business strategy, transformation initiatives, growth ambitions, and priorities into clear employee communications.
  • Advise senior leadership on communications during periods of growth, transformation, and change.
  • Develop communications that turn strategy, performance, customer priorities, and transformation activities into accessible employee stories.
  • Deliver communication campaigns, employee recognition activities, leadership dialogue, and engagement initiatives.
  • Foster two-way communication by creating opportunities for employee feedback, dialogue, recognition, and participation.
  • Enhance employee communications through digital, data, and AI-enabled approaches.
  • Establish and use measures of communication effectiveness to improve engagement across the global organization.
  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your Background
  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
  • Bachelor’s degree in Communications or a related discipline.
  • 10+ years of experience in internal, employee, corporate, or change communications.
  • Experience developing and implementing internal communications strategies within a complex global matrix organization.
  • Understanding of employee communications, leadership communications, engagement, storytelling, brand activation, and digital channels.
  • Ability to translate complex business topics into clear communications for diverse employee audiences.
  • Experience using communications data and employee insights to improve engagement and effectiveness.
More About Us

You will gain global exposure through collaboration with communications professionals, business teams, and leadership across an international organization.

  • Work on communications that support innovative energy technologies and business transformation initiatives.
  • Collaborate with experienced professionals across communications, leadership, and business functions.
  • Access learning and development opportunities that support professional growth.
  • Participate in health and retirement benefit programs offered by the company.
  • Benefit from paid leave and workplace flexibility programs.

About Hitachi America

Hitachi America is a subsidiary of Hitachi, Ltd., a Japanese multinational conglomerate. They provide a wide range of products and services, including information technology, power systems, and social infrastructure. They work with clients in a variety of industries, including healthcare, transportation, and finance. They are committed to sustainability and social responsibility, and have implemented various initiatives to reduce their environmental impact.
Learn more about Hitachi America
Size
368,247 employees
Industry
Founded
1959
NASDAQ

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