Medical Mutual employees must submit their applications through MySource.This is a hybrid role based out of the Brooklyn, OH or Dublin, OH office, with the expectation to work onsite on designated in-office days each week. Infrastructure Engineer IIJob Summary:Assists in many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). Assists with implementation of new technologies to replace legacy systems and processes.
Responsibilities:- Monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
- Assists with the day- to- day maintenance and operations of Medical Mutual's systems.
- Supports production as part of a 24x7 on-call rotation.
- Utilizes automation to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual's systems.
- Mentors junior engineers.
- Performs other duties as assigned.
Qualifications:Education and Experience:- Bachelor's degree in Computer Science or a related technical field or an equivalent combination of education and experience
- 2+ years of combined experience with operating system concepts, analysis, networking and/or cloud systems
- Experience analyzing and troubleshooting systems
Professional Certification(s):- Exposure to CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other modern IT practices
- Exposure to automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.)
- Exposure to containerization (Kubernetes, Docker, TKGI, etc.)
- Technical certifications or equivalent knowledge/experience preferred but not required, in the following domains: VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
Technical Skills and Knowledge:- Ability to drive systematic improvements and contribute at high levels with limited direction.
- Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership.
- Ability to manage multiple tasks in a time-critical production environment.
- Ability to research and apply systems and security specifications for the next generation of hardware/software platforms.
- Ability to interpret and evaluate architectural system requirements.
Infrastructure Engineer III Job Summary:Plays a key role in many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). He/she will also assist with design and implementation of new technologies to replace legacy systems and processes.
Responsibilities:- Monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
- Assists with the day- to- day maintenance and operations of Medical Mutual's systems.
- Supports production as part of a 24x7 on-call rotation.
- Diagnoses availability, latency and performance issues; making improvements in code and configuration to meet SLAs/SLOs with minimal manual intervention.
- Maintains and executes automated tools to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual's systems.
- Mentors junior engineers.
- Performs other duties as assigned.
Qualifications:Education and Experience:- Bachelor's degree in Computer Science or a related technical field or an equivalent combination of education and experience
- 4+ years of combined experience with operating system concepts, analysis, networking and/or cloud systems
- Experience developing and implementing software oriented towards systems or network automation
- Experience analyzing and troubleshooting systems
Professional Certification(s):- CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other modern IT practices
- Automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.)
- Containerization (Kubernetes, Docker, TKGI, etc.)
- VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
Technical Skills and Knowledge:- Familiarity with DevOps and SRE practices
- Ability to drive systematic improvements and contribute at high levels with limited direction.
- Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership.
- Ability to manage multiple tasks in a time-critical production environment.
- Ability to research and apply systems and security specifications for the next generation of hardware/software platforms.
- Ability to design, test and document the use of new features and procedures to improve server systems and security operations.
- Ability to gather, interpret, document and evaluate architectural system requirements.
Infrastructure Engineer IVJob Summary:Responsible for many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). He/she will also assist with design and implementation of new technologies to replace legacy systems and processes.
Responsibilities:- Uses automation as a primary tool, monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
- Diagnoses availability, latency and performance issues; making improvements in code and configuration to meet SLAs/SLOs with minimal manual intervention.
- Influences and guides engineering and operations teams to implement SRE principles and practices while ensuring architectural and security standards are met.
- Creates and executes automated tools to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual's systems.
- Mentors junior engineers.
- Supports production as part of a 24x7 on-call rotation.
- Performs other duties as assigned.
Qualifications:Education and Experience:- Bachelor's degree in Computer Science or a related technical field or an equivalent combination of education and experience
- 6+ years of combined in-depth experience with operating system architecture, design, concepts, analysis, networking and/or cloud systems
- 3+ years of experience designing and developing software oriented towards systems or network automation
- Demonstrated familiarity with DevOps and SRE practices
- Experience designing enterprise systems incorporating the appropriate balance of performance, cost, availability, redundancy, fault tolerance, availability, security and other factors
- Experience analyzing and troubleshooting systems
Professional Certification(s):- 3+ years of experience with CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other modern IT practices
- 3+ years of combined experience in automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.)
- Containerization (Kubernetes, Docker, TKGI, etc.)
- Technical certifications or equivalent knowledge/experience in the following domains: VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
- Exposure to an IT platform-as-product approach combining Product Management, Agile, DevOps and SRE practices.
Technical Skills and Knowledge:- Ability to drive systematic improvements and contribute at high levels with limited direction.
- Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership.
- Ability to manage multiple tasks in a time-critical production environment. Ability to lead projects with several enterprise teams. Must be able to handle the lead role in 3 or more concurrent projects.
- Ability to research and apply systems and security specifications for the next generation of hardware/software platforms.
- Ability to design, test and document the use of new features and procedures to improve server systems and security operations.
- Ability to gather, interpret, document and evaluate architectural system requirements.
Infrastructure Engineer VJob Summary:Act as a Technical Leader, responsible for many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). Also assists with design and implementation of new technologies to replace legacy systems and processes.
Responsibilities:- Uses automation as a primary tool, monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
- Diagnoses availability, latency and performance issues; making improvements in code and configuration to meet SLAs/SLOs with minimal manual intervention.
- Influences and guides engineering and operations teams to implement SRE principles and practices while ensuring architectural and security standards are met.
- Creates and executes automated tools to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual's systems.
- Mentors junior engineers.
- Supports production as part of a 24x7 on-call rotation.
- Performs other duties as assigned.
Qualifications:Education and Experience:- Bachelor's degree in Computer Science or a related technical field or an equivalent combination of education and experience
- 8+ yrs of combined in-depth experience with operating system architecture, design, concepts, analysis, networking and/or cloud systems
- 5+ yrs of experience designing and developing software oriented towards systems or network automation Demonstrated familiarity with DevOps and SRE practices
- Experience designing enterprise systems incorporating the appropriate balance of performance, cost, availability, redundancy, fault tolerance, availability, security and other factors
- Experience analyzing and troubleshooting systems
Professional Certification(s):- 5+ yrs of experience with CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other IT practices.
- 5+ yrs of combined experience in automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.).
- Experience with containerization (Kubernetes, Docker, TKGI, etc.).
- Technical certs or equivalent knowledge/experience in the following domains: VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
- Exposure to an IT platform-as-product approach combining Product Management, Agile, DevOps and SRE practices.
Technical Skills and Knowledge:- Ability to drive systematic improvements and contribute at high levels with limited direction.
- Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership.
- Ability to manage multiple tasks in a time-critical production environment. Ability to lead projects with several enterprise teams. Must be able to handle the lead role in 5 or more concurrent projects.
- Ability to research and apply systems and security specifications for the next generation of hardware/software platforms.
- Ability to design, test and document the use of new features and procedures to improve server systems and security operations.
- Ability to gather, interpret, document and evaluate architectural system requirements.
