Medical Mutual employees must submit their applications through MySource.This is a hybrid role based out of the Brooklyn, OH or Dublin, OH office, with the expectation to work onsite on designated in-office days each week. Infrastructure Engineer IIJob Summary:Assists in many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). Assists with implementation of new technologies to replace legacy systems and processes.
Responsibilities:- Monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
- Assists with the day- to- day maintenance and operations of Medical Mutual's systems.
- Supports production as part of a 24x7 on-call rotation.
- Utilizes automation to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual's systems.
- Mentors junior engineers.
- Performs other duties as assigned.
Qualifications:Education and Experience:- Bachelor's degree in Computer Science or a related technical field or an equivalent combination of education and experience
- 2+ years of combined experience with operating system concepts, analysis, networking and/or cloud systems
- Experience analyzing and troubleshooting systems
Professional Certification(s):- Exposure to CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other modern IT practices
- Exposure to automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.)
- Exposure to containerization (Kubernetes, Docker, TKGI, etc.)
- Technical certifications or equivalent knowledge/experience preferred but not required, in the following domains: VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
Technical Skills and Knowledge:- Ability to drive systematic improvements and contribute at high levels with limited direction.
- Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership.
- Ability to manage multiple tasks in a time-critical production environment.
- Ability to research and apply systems and security specifications for the next generation of hardware/software platforms.
- Ability to interpret and evaluate architectural system requirements.
Infrastructure Engineer III Job Summary:Plays a key role in many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). He/she will also assist with design and implementation of new technologies to replace legacy systems and processes.
Responsibilities:- Monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
- Assists with the day- to- day maintenance and operations of Medical Mutual's systems.
- Supports production as part of a 24x7 on-call rotation.
- Diagnoses availability, latency and performance issues; making improvements in code and configuration to meet SLAs/SLOs with minimal manual intervention.
- Maintains and executes automated tools to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual's systems.
- Mentors junior engineers.
- Performs other duties as assigned.
Qualifications:Education and Experience:- Bachelor's degree in Computer Science or a related technical field or an equivalent combination of education and experience
- 4+ years of combined experience with operating system concepts, analysis, networking and/or cloud systems
- Experience developing and implementing software oriented towards systems or network automation
- Experience analyzing and troubleshooting systems
Professional Certification(s):- CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other modern IT practices
- Automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.)
- Containerization (Kubernetes, Docker, TKGI, etc.)
- VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
Technical Skills and Knowledge:- Familiarity with DevOps and SRE practices
- Ability to drive systematic improvements and contribute at high levels with limited direction.
- Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership.
- Ability to manage multiple tasks in a time-critical production environment.
- Ability to research and apply systems and security specifications for the next generation of hardware/software platforms.
- Ability to design, test and document the use of new features and procedures to improve server systems and security operations.
- Ability to gather, interpret, document and evaluate architectural system requirements.
Infrastructure Engineer IVJob Summary:Responsible for many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). He/she will also assist with design and implementation of new technologies to replace legacy systems and processes.
Responsibilities:- Uses automation as a primary tool, monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
- Diagnoses availability, latency and performance issues; making improvements in code and configuration to meet SLAs/SLOs with minimal manual intervention.
- Influences and guides engineering and operations teams to implement SRE principles and practices while ensuring architectural and security standards are met.
- Creates and executes automated tools to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual's systems.
- Mentors junior engineers.
- Supports production as part of a 24x7 on-call rotation.
- Performs other duties as assigned.
Qualifications:Education and Experience:- Bachelor's degree in Computer Science or a related technical field or an equivalent combination of education and experience
- 6+ years of combined in-depth experience with operating system architecture, design, concepts, analysis, networking and/or cloud systems
- 3+ years of experience designing and developing software oriented towards systems or network automation
- Demonstrated familiarity with DevOps and SRE practices
- Experience designing enterprise systems incorporating the appropriate balance of performance, cost, availability, redundancy, fault tolerance, availability, security and other factors
- Experience analyzing and troubleshooting systems
Professional Certification(s):- 3+ years of experience with CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other modern IT practices
- 3+ years of combined experience in automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.)
- Containerization (Kubernetes, Docker, TKGI, etc.)
- Technical certifications or equivalent knowledge/experience in the following domains: VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
- Exposure to an IT platform-as-product approach combining Product Management, Agile, DevOps and SRE practices.
Technical Skills and Knowledge:- Ability to drive systematic improvements and contribute at high levels with limited direction.
- Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership.
- Ability to manage multiple tasks in a time-critical production environment. Ability to lead projects with several enterprise teams. Must be able to handle the lead role in 3 or more concurrent projects.
- Ability to research and apply systems and security specifications for the next generation of hardware/software platforms.
- Ability to design, test and document the use of new features and procedures to improve server systems and security operations.
- Ability to gather, interpret, document and evaluate architectural system requirements.
Infrastructure Engineer VJob Summary:Act as a Technical Leader, responsible for many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). Also assists with design and implementation of new technologies to replace legacy systems and processes.
Responsibilities:- Uses automation as a primary tool, monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
- Diagnoses availability, latency and performance issues; making improvements in code and configuration to meet SLAs/SLOs with minimal manual intervention.
- Influences and guides engineering and operations teams to implement SRE principles and practices while ensuring architectural and security standards are met.
- Creates and executes automated tools to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual's systems.
- Mentors junior engineers.
- Supports production as part of a 24x7 on-call rotation.
- Performs other duties as assigned.
Qualifications:Education and Experience:- Bachelor's degree in Computer Science or a related technical field or an equivalent combination of education and experience
- 8+ yrs of combined in-depth experience with operating system architecture, design, concepts, analysis, networking and/or cloud systems
- 5+ yrs of experience designing and developing software oriented towards systems or network automation Demonstrated familiarity with DevOps and SRE practices
- Experience designing enterprise systems incorporating the appropriate balance of performance, cost, availability, redundancy, fault tolerance, availability, security and other factors
- Experience analyzing and troubleshooting systems
Professional Certification(s):- 5+ yrs of experience with CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other IT practices.
- 5+ yrs of combined experience in automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.).
- Experience with containerization (Kubernetes, Docker, TKGI, etc.).
- Technical certs or equivalent knowledge/experience in the following domains: VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
- Exposure to an IT platform-as-product approach combining Product Management, Agile, DevOps and SRE practices.
Technical Skills and Knowledge:- Ability to drive systematic improvements and contribute at high levels with limited direction.
- Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership.
- Ability to manage multiple tasks in a time-critical production environment. Ability to lead projects with several enterprise teams. Must be able to handle the lead role in 5 or more concurrent projects.
- Ability to research and apply systems and security specifications for the next generation of hardware/software platforms.
- Ability to design, test and document the use of new features and procedures to improve server systems and security operations.
- Ability to gather, interpret, document and evaluate architectural system requirements.
Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work:
- We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
- Employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
- On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
- Discounts at many places in and around town, just for being a Medical Mutual team member.
- The opportunity to earn cash rewards for shopping with our customers.
- Business casual attire, including jeans.
Excellent Benefits and Compensation:
- Employee bonus program.
- 401(k) with company mat
