Infrastructure & Capital Projects - Office Manager, COM

Job Title Infrastructure & Capital Projects - Office Manager, COM Location Toronto, ON CA (Primary) Category Construction Management, Engineering, Information Technology, Project Controls, Project Management Job Type Full-time THE WORK: "You've Never Been Satisfied with \"Good Enough.\"" You want to make an impact, not just manage projects, but change how the world gets built. At Accenture Infrastructure & Capital Projects, you'll do exactly that. You'll help develop and deliver the factories, grids, transit systems, and public infrastructure that keep communities moving - and do it smarter, safer, and more sustainably than ever before. You'll work alongside people who think big and act bold - project managers, engineers, technologists, and strategists who blend real-world experience with digital innovation and AI. Together, we're transforming how capital projects are planned, managed, and executed, creating a better way to build for the future. Because "good enough" builds the past. You're here to build what's next, on a team that outperforms every norm. (Internal Title: Project Administration III) - Effective facility management of the office facilities occupied by the integrated project team, made up of the client, delivery partners and contractors. - Develop, implement and maintain office policies. - Maintain and communicate health, safety and wellbeing protocols pertinent to the office environment, in accordance with applicable regulations and in partnership with the Health & Safety team. - Coordinate business continuity requirements for the project. - Allocate and manage office spaces, equipment, functional teams and assets. - Coordinate with IT department on all IT infrastructure requirements. - Oversee the preparation of relevant documents and meeting minutes, actions and decision, ensuring accurate records are maintained and distributed in a timely manner. - Coordinate client operational policies and agreements, ensuring compliance across all project office functions. - Manage the office floor plan, workspace requirements and desk/meeting room allocation to optimize capacity and support effective working arrangements in compliance with applicable building and workplace regulations. - Manage relationships with third-party vendors and service providers, including cleaning contractors, catering, courier services, and office supplies, ensuring service levels and value for money are maintained. - Where relevant, develop and manage the office operating budget, tracking expenditures, processing invoices and purchase orders, and reporting on cost variances to enable informed financial decision-making. - Lead and support the onboarding experience for all new project staff, including workspace setup, access provisioning, induction scheduling, and coordination of building pass and security requirements with client facilities. - Serve as the primary point of contact for internal facilities queries, acting as liaison between project staff and building management to resolve issues promptly and escalate where necessary. - Maintain office emergency procedures, including fire warden coordination, first aid provision, and evacuation planning, in compliance with occupational health and safety legislation (OHSA) and building management requirements. - Complete special projects, as assigned, to directly support the project team. - Maintain security, integrity, and confidentiality of data. - Co-manage and facilitate access to the SharePoint environment. - Manage the procurement and performance of office-related service contracts, including cleaning, maintenance, catering, and supplies, ensuring value for money and service continuity. - Oversee equipment or systems such as air conditioning, generators, lifts etc. to ensure they are effectively operating and raise any issues with those responsible for facilities maintenance. - Maintain precise records of the working condition of the facility's equipment. - Oversee recycling operations, as per local standards, to maintain a sustainable environment. - Organize and manage office relocations as required. - Recommend enhancements for ongoing office operational efficiencies, as required. Working Conditions - Office-based - With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. HERE'S WHAT YOU'LL NEED: - Minimum of 8 years of progressive experience in office management, facilities management, or a closely related operational role, preferably in a large-scale infrastructure, construction, or professional services environment. - Post-secondary diploma or degree in Business Administration, Facilities Management, or a related field; a certificate in Facilities Management (e.g., CFM, IFMA) is an asset. - Demonstrated experience managing vendor relationships and service contracts, including procurement, performance monitoring, and invoice management. - Proven track record of planning and executing office improvement initiatives, relocations, or operational projects on time and within budget. - Familiarity with occupational health and safety legislation, including the Occupational Health and Safety Act (OHSA) as it applies to office and facilities environments. - Demonstrated ability to build effective working relationships across a multi-party programme environment, including client personnel (client), service companies, and contractors. BONUS POINTS IF YOU HAVE: - Knowledge of facilities, systems, people coordination, and operational procedures - Excellent time management and planning skills, and the ability to multitask and prioritize work - Attention to detail and accuracy skills, editing and proofreading capabilities a bonus - Excellent written and verbal communication skills - Proficient in Microsoft Office 365 suite (Outlook, Teams, SharePoint, Excel, Word); familiarity with project coordination tools such as MS Planner or equivalent - Analysis and Assessment - Vendor and contract management - Budget management and financial reporting Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate. Role Location Annual Salary Range Toronto $80,000 - $120,000