Tricon Residential

Office Manager

Tricon Residential$74K — $123K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in facilities management or office operations.
  • Knowledge of maintenance planning, HVAC, and office services.
  • Experience managing vendors and contractor agreements.
  • Proven skills in coordinating office moves and workspace setups.
  • Strong organizational and communication abilities.
  • Ability to prioritize multiple time-sensitive requests effectively.
  • Service-oriented with a focus on employee experience.

Responsibilities

  • Oversee daily operations and maintenance of corporate office spaces.
  • Plan and coordinate preventative maintenance and repairs for building systems.
  • Act as primary point of contact for vendors and service providers.
  • Monitor vendor performance and service delivery to meet business needs.
  • Supervise the Hospitality Team for office events and setups.
  • Coordinate and manage office relocations and space planning.
  • Administer security access for employees and visitors.

Benefits

  • Discretionary bonus based on performance.
  • Attractive benefits and wellness package.
  • Central office location in Bloor-Yorkville.
Full Job Description
The Office Manager creates and maintains a corporate office environment that is organized, professional, reliable, and ready to support the people who work in it each day.

The Office Manager is responsible for the practical coordination behind the workplace experience, ensuring office spaces, services, vendors, and day-to-day facility needs are managed with care and consistency.

Our Toronto corporate office is located in Bloor-Yorkville, offering a central, transit-accessible location surrounded by restaurants, shops and neighbourhood amenities.

Essential Duties and Responsibilities:

  • Oversee the daily operation, maintenance, and upkeep of Tricon Homes’ corporate office units within a business condominium building, ensuring spaces are clean, safe, functional, professional, and maintained to Tricon’s standards.

  • Plan and coordinate preventative maintenance, repairs, upgrades, lifecycle requirements, and recurring maintenance schedules for office spaces, building systems, equipment, furniture, fixtures, HVAC, and specialty appliances.

  • Serve as the primary point of contact for facility-related vendors, contractors, caterers, cleaning providers, specialty appliance providers, building representatives, and other office service partners.

  • Monitor service level agreements, vendor performance, and day-to-day service delivery to ensure work is completed in line with business needs and expectations.

  • Coordinate contractors and service providers completing repairs, maintenance, installations, upgrades, and other facility-related work.

  • Supervise the Hospitality Team in supporting employee events in the Toronto office, including furniture rearrangement, meeting and event setup, cleanup, catering coordination, and related workplace service needs.

  • Administer security access for employees, vendors, contractors, and visitors, ensuring access is current, appropriate, and aligned with internal requirements.

  • Partner with internal departments on office improvements, renovations, relocations, workstation changes, and other workplace-related projects.

  • Coordinate office moves and space needs, including workstation setup, furniture changes, shared space planning, on-site storage, and off-site storage.

  • Provide guidance and support to employees and visitors on facility-related matters.

  • Track facilities-related budgets and expenses, including vendor costs, maintenance spend, and project-related costs.

  • Liaise with the art curator and coordinate the handling, shipment, placement, and care of artwork and other valuables as required.

  • Work with the Health and Safety Committee to support workplace safety, regulatory compliance, and facility-related health and safety requirements.

Qualifications:

  • Experience overseeing day-to-day facility operations within a corporate office, commercial building, or similar workplace environment.

  • Working knowledge of building systems, maintenance planning, HVAC coordination, workplace services, and facility upkeep.

  • Demonstrated experience coordinating vendors, contractors, service agreements, and facility-related budgets.

  • Experience supporting office moves, space planning, workplace setup, storage, and facility improvement projects.

  • Excellent organizational, communication, problem-solving, and prioritization skills.

  • Ability to balance multiple priorities, time-sensitive requests, and ongoing operational needs in a busy office environment.

  • Service-oriented, caring, and thoughtful approach with sound judgment, attention to detail, and the ability to work effectively with employees, visitors, vendors, and internal stakeholders while helping make employees’ day-to-day experience easier and well supported.

Minimum Requirements:

  • At least 5 years of experience in facilities management, office operations, building operations, or a related field.

Preferred Attributes:

  • Experience working within a condominium, multi-unit office building, or shared commercial building environment.

  • Project management experience related to renovations, office moves, facility upgrades, or workplace improvements.

  • Familiarity with workplace health and safety practices, office compliance requirements, and emergency procedures.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:

  • Frequently required to sit, talk, and hear.

  • Frequently required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; occasionally required to twist; reach overhead; stoop, kneel, squat, bend, and crouch.

  • Occasionally lift, carry, and move up to 10 pounds.

  • Vision abilities required by this job include close vision, distance vision, and depth perception.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

$74,380.00 - $123,960.00This position is eligible for a discretionary bonus based on company performance and individual contribution as well as an attractive benefit and wellness package.

About Tricon Residential

Tricon Residential is a real estate company that invests in and manages residential properties. The company's portfolio includes single-family rental homes, multi-family rental apartments, and for-sale housing. Tricon Residential's mission is to provide high-quality housing options for residents and generate strong returns for investors. The company was founded in 1988 and is headquartered in Toronto, Canada.
Learn more about Tricon Residential
Size
1,000 employees
Market Cap
$2.7 billion
Industry
5 Year Trend
+34.6%

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