Information Technology Specialist (INET)

Summary

This position is located within the USPTO-DCTA, Information Resources and Desktop Support Division (IRDS). The position plans and manages Trademark intranet SharePoint programs. The work involves providing technical advice to TM users at all levels of advanced technology for integration and implementation of automated information systems. Is charged with developing and deploying improvements and operational efficiencies through the optimal design and creation of all Trademarks SharePoint sites.

Duties

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The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year.

You are the right individual for this position if:

• You enjoy providing technical advice to TM users at all levels of advanced technology for integration and implementation of automated information systems; serves as a SharePoint specialist and subject matter expert (SME).
• You have enthusiasm for developing and deploying improvements and operational efficiencies through the optimal design and creation of all TM SharePoint sites.
• You are dedicated to assessing new SharePoint technology for implementation and integration feasibility and provides an impact evaluation of the new product; plans and manages technology development using SharePoint out-of-the box enhancements, improvements, widgets, etc; and supports developers with respect to coding languages (Java, Java Script, HTML, etc.).
• You are interested in managing TM SharePoint user accounts/permissions including creating new permission structures, tracking and fixing inheritance issues, granting/revoking access, and analyzing errors; investigates, diagnoses, and resolves problems in response to customer reported incidents.
• You are devoted to planning, designing, testing, implementing and managing manages intranet activities specifically as they pertain to SharePoint.
• You can happily support the installation, configuration, and support of Microsoft (MS) Office SharePoint servers and SharePoint services applications.
• You are excited about providing day-to-day administration and support for MS SharePoint services for intranet environments.
• You are delighted to serve as the liaison for technology development and integration provided by the Office of Chief Communications Officer and the Office of the Chief Information Officer in the development, implementation and maintenance of the TM SharePoint site.

Requirements

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Conditions of employment

• Applications will only be accepted from United States Citizens and Nationals.
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Suitable for Federal Employment
• Time-in-grade/band requirements must be met by the closing date of the announcement.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Information Technology Management Series, 2210

Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to the GS-13 in the Federal service: For this position, the next lower grade level is a GS- 12.

Specialized experience for this position includes:

• Experience serving as a collaboration tool subject matter expert in a fast-paced, professional, legally based organization.
• Experience guiding higher-graded leaders and managers design and implement web-based tools meant to provide information, capture lessons learned and facilitate cross-organizational communication between colleagues and others.
• Experience as a SharePoint administrator charged with creating, applying, socializing, and enforcing business rules and operating procedures for an organization.
• Experience reviewing and analyzing the impact of emerging technology to meet user requirements and cost benefits.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not be substituted for specialized experience at this grade level.

Additional information

Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as a VEOA eligible which do not require time-in-grade/band.

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

This is a Public Trust position and has a risk level designation of "moderate".

This position is covered in the National Treasury Employees Union (NTEU), Chapter 243 (BUS Code = 2318).

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

All application materials become the property of the United States Patent and Trademark Office.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.