SummaryThe OHR HR Technology and Information Management Branch is seeking an Information Technology (IT) Specialist (IT Specialist - Business Intelligence Analyst) . As an IT Specialist - Business Intelligence Analyst, you will enhance HR operations by leading major HR technology initiatives, overseeing HRIS projects, defining and refining business and system requirements, and developing user-centered workflows and process improvements that support effective service delivery across the organization.
DutiesHelp
In this role as an Information Technology Specialist - Business Intelligence Analyst, you will be responsible for:
- Supporting OHR in data analytics, performing data extraction, transformation, and loading into BI and AI tools for data analysis.
- Serving as a subject matter expert and primary point of contact for technical support on Power BI, Power Apps and Power Platform issues.
- Handling ad-hoc data requests and performing deep exploration data analysis.
- Exploring, testing, and implementing Artificial Intelligence/Machine Learning (AI/ML) tools to streamline workflows.
- Designing and developing Power BI dashboards and reports by analyzing business requirements and transforming complex data into actionable visual insights for stakeholders.
- Building workflow and processing improvement solutions for OHR using Microsoft Power Automate, Power Bi, Power Apps tools and ServiceNow solutions.
RequirementsHelp
Conditions of employment- CITIZENSHIP: You must be a US Citizen.
- SELECTIVE SERVICE: Males born after 12/31/59 must be registered or exempt from Selective Service (see https://www.sss.gov/)
- SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position.
- DRUG TESTING: This position may be subjected to drug testing requirements.
- PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized.
- DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
- PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period.
- The selectee is required to report to the duty station(s) listed.
QualificationsApplicants are responsible for confirming all required materials are submitted by the closing date of the announcement. Please check the
HowYou Will Be Evaluated and
Required Documents sections carefully, as missing documents will render the application incomplete and ineligible for review.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement.
BASIC REQUIREMENT:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
MINIMUM QUALIFICATION REQUIREMENT: In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-14: Applicant must have at least one year of specialized experience equivalent to the
GS/SK-13 level. Specialized experience includes:
- Building or updating workflow automation prototypes in platforms such as ServiceNow, Power Apps, Appian, Automation Anywhere, Pega, Salesforce, or Workday to enhance HR services and improve user experience; AND
- Writing SQL queries (e.g., joins, aggregations, and subqueries) to extract, manipulate, and export data from relational databases and other structured and unstructured data sources; AND
- Using Microsoft Power BI and related tools to integrate, transform, and consolidate data for the development of dashboards, reports, metrics, datasets, and data flows that support business requirements; AND
- Analyzing human capital data and developing dashboards and reports using ServiceNow, MicroStrategy, Power BI, or similar tools to provide actionable insights and support data-driven decision-making.
ACCOMPLISHMENT RECORD COMPETENCIES: Your Accomplishment Record narratives should address the following competencies. See the
How You Will Be Evaluated section below for more information:
Competency 1: Technology Expertise - Knowledge of the principles and methods of specialized technologies, tools, and delivery systems, including security, risk management, governance, functionality, and user interface in area of expertise (e.g., programming languages, server, web, applications, network).Competency 2: Technology Awareness - Uses technological developments, new requirements, and new applications of information technology (hardware, software, and telecommunications), emerging technologies and their integration into business processes, and implementation of information systems to meet organizational requirements.Competency 3: Technical Communication - Translates technical information into non-technical terms and accurately convey technical information to end users (e.g., staff, management) and outside parties, including the technical documentation of applications, systems, Standard Operating Procedures, etc.Competency 4: Customer Support - Uses methods, techniques, and tools to provide and continually improve the delivery of IT products and services.Additional informationSupplementary vacancies may be filled in addition to the number stated in this announcement and may be filled from any division or office within the agency.SEC COMPENSATION PROGRAM: Total salary (base pay + locality) is dependent upon duty location. The overall salary range listed above is provided for informational purposes; a selectee's initial pay will be established below the maximum rate of the range. The pay for current SEC employees will be determined according to the procedures specified in the agency's policy. Please visit the agency's Compensation Overview page for more information.
Disability Employment: For information on disability appointments, click here.
I
MPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: If you have never worked for the federal government, you are not I/CTAP eligible. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; the questionnaire asks you to identify your ICTAP/CTAP eligibility (2) be rated well-qualified; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. View information about I/CTAP eligibility on OPM's Career Transition Resources website.
Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation to participate in the SEC application process due to a medical disability, please contact reasonableaccommodation@sec.gov. For religious-based accommodations, please contact religiousaccommodation@sec.gov . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
