THE TEAM
The mission of the Omni Technology team is to design, build, deliver and operate robust, efficient and scalable technology solutions that align with our omnichannel ambitions.
THE OPPORTUNITY
Aritzia is growing, and our Omni Technology team is growing with it. This is a unique opportunity to be part of the team responsible for building the technology that enables seamless, connected experiences across every channel. As the Senior Technical Product Manager / Technical Product Manager, you will support with shaping and delivering on the order management services technology roadmap in partnership with our business teams and engineering teams, ensuring the work delivered is of the highest quality. You will support with driving the modernization of Aritzia’s global order management landscape, from our current SAP ECC SD foundation toward a next-generation Distributed Order Management (DOM) platform. With the skills you gain in this role, the opportunities are endless — from a rewarding career in Technology to continued growth and development with Aritzia.
THE ROLE
As the Senior Technical Product Manager / Product Manager, Omni Technology, you will:
- Lead the functional strategy and multi-year product roadmap for Order Management Systems
- Support with vendor analysis and evaluations, ROI/business case development, and deployment phasing for a next-generation DOM solution
- Translate complex omnichannel operational goals (e.g., Available-to-Promise, global inventory visibility, smart order routing, BOPIS/BORIS, Ship-from-Store, and split-shipment rules) into structured product backlogs, epics, and actionable user stories
- Partner closely with application and enterprise architecture teams, middleware/API teams, and business leadership to ensure integration across eCommerce platforms, SAP ECC, modern DOM engines, POS, and fulfillment networks
- Oversee order-level payment flows, including authorizations, captures/settlements, gift cards, fraud controls, tokenization, and refund logic across the order lifecycle
- Work closely with quality engineering to ensure structured integration testing, user acceptance testing (UAT), and operational readiness to ensure defect-free deployments and business continuity
- Establish hyper care protocols during rollouts to optimize long-term system performance, exception handling, and order throughput
THE QUALIFICATIONS
The Senior Technical Product Manager / Product Manager, Omni Technology has:
- Proven skills, certifications, education and/or experience:
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or equivalent practical experience (preferred).
- Technical product management or senior systems analysis experience in enterprise retail, eCommerce, and/or supply chain technology
- Proven experience participating in or leading enterprise software transformations, vendor RFP processes, business case development, or DOM platform migration projects
- Hands-on familiarity with legacy enterprise ERP/OMS platforms (specifically SAP ECC SD or SAP S/4HANA SD)
- Direct experience with modern, cloud-native Distributed Order Management (DOM) systems
- Deep functional understanding of core OMS capabilities: Distributed Order Management, Available-To-Promise (ATP), Ship-from-Store, BOPIS/BORIS, inventory allocation, and order exception management
- Solid understanding of enterprise payment gateway orchestration, tokenization, and settlement flows within the order lifecycle
- Strong mastery of Agile/Scrum methodologies, product backlog prioritization, user story grooming, and sprint delivery
- Working knowledge of modern integration architectures, including RESTful APIs, event-driven messaging (Pub/Sub, Kafka), and enterprise middleware
- A commitment to learn and apply Aritzia's Values and Business and People Leadership principles
- The ability to collaborate fluently with cross-functional partners
- A commitment to quality and investing in results that add value to the business
THE COMPENSATION
At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy.
The range for roles at this level is $100,000 - $300,000 per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range.
With comprehensive benefits, aspirational workspaces, and elevated perks and experiences — we provide it all.
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
- Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
- Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family.
- A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
- The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well.
- Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.
- Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof.
- Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more.
- The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.
