JOB SUMMARYThe IT Program Manager leads a team of IT Project Managers and directs a coordinated set of related projects and workstreams to achieve outcomes and benefits that cannot be realized by managing each project independently. The role turns approved portfolio priorities into an integrated program roadmap, assigns and guides project managers across the program, directs cross-project planning and delivery, manages interdependencies, and provides leaders with clear choices when scope, timing, cost, capacity, or risk requires a decision.
In the proposed future state, this role sits in the Program and Project Delivery pillar and works in partnership with the IT Portfolio Manager. The IT Portfolio Manager retains accountability for portfolio strategy, demand decisions, prioritization, investment recommendations, and business relationships. The IT Program Manager owns program execution within that direction, directly leads and develops the IT Project Manager team, and coordinates workstream leads through a matrix model.
BENEFITSUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATIONRequired- Education
Bachelor's Degree
- Experience
10 years working within a technology project team and at least 7 years of experience managing medium-sized information technology related projects.
Equivalent related experience may be used in lieu of degree.
Preferred- Licenses and Certifications
PMP Certification Upon Hire
JOB DUTIES- Manage multiple related projects within the project portfolio or assigned areas that are managed toward common strategic business objectives.
- Supervise constituent Project Managers to monitor cost, schedules, and strategic alignment with business objectives.
- Liaise with program/project stakeholders and manage customer relationships. Set and continually manage project expectations with team members and key stakeholders. Delegate tasks and responsibilities to appropriate personnel. Identify and resolve issues within project teams.
- Oversee project quality and status for all assigned projects. Estimate resources and participants needed to achieve project goals. Draft and submit budget proposals and recommend budgetary changes when necessary.
- Collaborate with other department managers to obtain required personnel from within the institution. Assess needs for additional staff and/or consultants and take necessary steps to recruit personnel during project cycles.
- Determine frequency and content of status reports from project teams, analyze results, and troubleshoot problem areas. Proactively manage changes in project scope, identify potential issues that may arise with those changes, and develop appropriate contingency plans.
- Develop and cultivate necessary business relationships vital to the success of the project.
- Develop best practices and tools for execution and management for multi-armed and related projects.
- May supervise staff in performance of duties.
- Perform other duties as assigned.
Knowledge, Skills and Abilities- Work requires ability to prioritize and organize work to meet deadlines.
- Work requires demonstrated ability and skills in information technology
- Work requires demonstrated advanced written and verbal communication skills.
- Work requires strong analytical/problem solving skills.
- Work requires strong familiarity with project management software such as Microsoft Project or Planview.
PHYSICAL REQUIREMENTS/WORKING CONDITIONSPhysical RequirementsWorking ConditionsSalary InformationSalary is commensurate with education, skills, and relevant experience.
