Information Analyst II - Accessibility, Testing and AuditsFT / PT Status - Full-Time
Benefits Eligibility - This position is eligible for a full benefits package.
Salary - $25.22 - $51.82 Hourly Wage
Remote Work / In-Office - Hybrid
This position is currently a hybrid of both in-office and telework days. Two days a week are required in the office at the Utah Department of Government Operations, Division of Technology Services (DTS); Olene Walker Bldg 140 E 300 S, Salt Lake City, UT 84111). Please note that a position's eligibility for telework is established by agency management and is subject to change at their discretion at any time and for any reason.
Recruiter - Application Deadline - November 18, 2026*
*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.
Are you passionate about digital inclusion? Join our team as an Information Analyst and champion accessibility by ensuring our digital content, applications, and services are fully accessible and inclusive for individuals with disabilities. The position conducts accessibility testing and audits, identifies barriers, provides remediation recommendations, and supports compliance with Section 508, ADA requirements, and WCAG standards. The Analyst also provides technical assistance related to assistive technologies and collaborates with technical and non-technical stakeholders to improve digital accessibility.
This job may be filled at either of the levels listed below. (Rate as listed or in accordance with DHRM Rules for current state employees.)
- Information Analyst II, $25.22 - $51.82 per hour
- Information Analyst I, $20.28 - $36.85 per hour
Key Responsibilities- Conduct manual and automated accessibility testing of websites, applications, software, PDFs, forms, and electronic documents.
- Test digital content using assistive technologies, including JAWS and other accessibility testing tools.
- Evaluate digital content against Section 508, WCAG, ADA requirements, and organizational accessibility standards.
- Identify accessibility barriers and provide clear, actionable remediation recommendations.
- Document accessibility findings, track defects, and re-test corrected issues.
- Provide technical support and consultation regarding accessibility tools, assistive technology, and accessible content.
- Evaluate third-party software, digital platforms, and applications for accessibility.
- Collaborate with developers, designers, project manager(s), and other stakeholders to resolve accessibility issues.
- Prepare accessibility reports and identify trends and opportunities for improvement.
- Manage multiple projects and priorities while maintaining accuracy and meeting applicable deadlines.
Qualifications- Advanced knowledge of Section 508, WCAG, ADA accessibility requirements, and accessibility testing methodologies.
- Demonstrated experience with manual accessibility testing using JAWS (Job Access With Speech) and other assistive technologies.
- Experience auditing PDFs and Microsoft Office documents.
- Experience evaluating software, applications, digital platforms, or enterprise technologies for accessibility.
- Ability to provide technical consultation and communicate accessibility requirements to technical and non-technical audiences.
- Ability to analyze accessibility findings, identify trends, and recommend improvements.
- Attention to Detail: Produces accurate testing, documentation, and remediation recommendations.
Preferred Qualifications- Experience with Adobe Acrobat Pro and PDF remediation.
- Experience with Jira or another issue-tracking system.
- Experience developing or delivering accessibility training.
About the RoleLocation -
140 E 300 S
Salt Lake City, Utah, 84145
United States
Background Check Required - You must successfully pass a criminal history check.
Drug Test Required - Yes
Schedule Code - AT - Executive/Professional Employees of Technology Services