DescriptionJob Title: Ice Cream Production Manager
Location: Shirley, MA
Company: New City Microcreamery
Position OverviewWe are seeking a highly organized and systems-driven Ice Cream Production Manager to lead and scale our production operations. This role prioritizes automation, efficiency, and process development while maintaining exceptional product quality. The ideal candidate thrives in building systems, managing workflows, and optimizing production in a fast-paced manufacturing environment.
Key Responsibilities• Oversee and optimize daily ice cream production, ensuring efficiency, consistency, and scalability
• Develop, implement, and refine production systems and automation processes
• Manage production schedules to fulfill orders for scoop shops and grocery accounts
• Organize workflows and ensure timely and accurate order fulfillment
• Maintain and enforce strict sanitation and food safety standards
• Train, supervise, and support production staff with a focus on process consistency
• Monitor inventory levels and coordinate purchasing needs
• File and manage paperwork related to grants and operational opportunities
• Collaborate with leadership to continuously improve production capabilities and infrastructure
Qualifications• Strong background in production, manufacturing, or kitchen operations management
• Experience building or managing systems, workflows, and schedules
• Solid understanding of sanitation practices and food safety regulations
• Minimum of 2 years of pastry or culinary experience (preferred but secondary to production expertise)
• Excellent organizational, leadership, and problem-solving skills
• Ability to manage multiple moving parts in a fast-paced environment
• Spanish language skills are a plus
What We Offer• Competitive salary starting between $80,000-$90,000 annually
• Paid vacation
• Health insurance options, including dental and vision
• Hands-on training with our Executive Chef
• Opportunity to learn a unique liquid nitrogen ice cream process, flash-freezing for exceptional texture and quality
• A growing role with the ability to shape systems and set the standard for a premium ice cream manufacturing operation
Requirements- 2 years minimum of operational management
