Human Resources Director

La Maison Simons

$89K — $139K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of HR leadership experience in retail environments
  • Experience managing both people and processes effectively
  • Bachelor's degree or equivalent; bilingualism is an asset
  • Strong business and financial acumen, with an ability to analyze metrics
  • Comfortable with overseeing HR systems and embracing new technology

Responsibilities

  • Lead the Area Directors and Department Managers to build a high-performance team
  • Set expectations for customer service excellence and drive the Simons experience
  • Manage the full recruitment cycle and develop comprehensive training programs for employees
  • Provide support and resources to employees, addressing conflicts and issues as they arise
  • Promote a diverse, safe, and compliant workplace that embodies inclusion

Benefits

  • Contribute to a historical Canadian brand with a focus on teamwork and creativity
  • Career growth opportunities within the Simons community
  • A fun and engaging workplace culture that values employee recognition
Full Job Description
Join the Simons Team as the Human Resources Director!

Are you ready to take the next step in your career and step into an exciting leadership role? Simons is seeking a strategic Human Resources Director to lead all human resources activities and promote a vibrant workplace at our Yorkdale Shopping Centre location in Toronto. As one of our flagship stores in a premier shopping destination, Yorkdale offers a dynamic, fast-paced environment where exceptional leadership makes a meaningful impact. If you have a passion for retail leadership and creating an outstanding employee and customer experience, this is your chance to shine!

What You'll Do

As our Human Resources Director, you will formulate the heartbeat of our store, fostering a culture that embodies Simons' values and our commitment to excellence in a dynamic atmosphere. You will proudly represent Simons by leading Area Directors, Department managers, and employees to deliver exceptional customer service, embodying the Simons vision. Most importantly, you will foster an inviting atmosphere where customers love to shop, and employees love to work!
  • Lead & Inspire: Build a high-performance team by navigating the management team's development to enhance their leadership skills, drive customer engagement, and foster an innovative sense of purpose.
  • Drive the Simons Experience: Set the bar high and show your team what success looks like at Yorkdale Shopping Centre, ensuring that all teams master the art of delivering the exceptional Simons service experience to every visitor.
  • Identify & Empower talent: Lead the full recruitment cycle to engage with new, diverse, and skilled talent. You'll execute a comprehensive training experience that empowers employees to thrive. You will guide evaluations to help employee reach their full potential.
  • Maximize Employee Support: Service all employees in providing support via tools and resources, including health benefits, wellness programs, and savings plans. You will be the go-to person for employee guidance, while also addressing and resolving any employee issues and conflicts that may arise.
  • Embody Inclusion & Safety: By championing and fostering an uplifting environment, you will balance the duty of valuing our employees' diversity, while promoting adherence to policies and regulations, ensuring a safe, comfortable, and compliant workplace.


What We're Looking For
We are seeking a dedicated person who recognizes the crucial role people play in an everchanging work environment. With your creativity, passion for service, and commitment to empowering our team, you'll make a lasting impact in fostering an environment where everyone can thrive and contribute to our shared success!
  • HR Leadership Experience in Retail: You've worked in the HR field for 7-10 years and have experience managing both people and processes effectively, particularly in fast-paced, high-traffic retail environments. A bachelor's degree or equivalent is required for this role; bilingualism is an asset.
  • Agile Leadership: With your aptitude for exceptional planning and adaptability, you excel at managing large cross-functional teams. Your autonomous and flexible style allows you to navigate challenges effectively while keeping team morale high.
  • Peoples Specialist: You excel at connecting with people and fostering a positive workplace culture. You celebrate your employees with meaningful and creative recognition events and celebrations.
  • Customer Service Passion: You know how to make Yorkdale's diverse customers feel like part of the Simons family and create a strong vision that inspires your teams to do the same!
  • Strong Business and Financial Acumen: You understand the importance of analyzing performance reports, tracking metrics and using data to innovatively enhance processes and procedures. You pay attention to the fine details while implementing effective solutions to meet business targets.
  • Technologically Advanced: You embrace new technology with excitement and adapt effortlessly, highlighting your capability to autonomously oversee HR systems and platforms. Your comfort level allows you to navigate complex tools and systems seamlessly.


Why You'll Love It Here
  • Be Part of Something Special: Contribute to a historical Canadian brand and help shape a culture that values teamwork, creativity, and customer service.
  • Grow With Us: Enjoy opportunities to learn, lead, and advance your career while strengthening the Simons experience within the Yorkdale and Toronto communities.
  • A Fun, Engaging Workplace: Join a team that believes in celebrating achievements and creating an enjoyable atmosphere where everyone feels valued.


If you're ready to make a difference and eager to contribute to our legacy of excellence, we encourage you to apply today!

Please Note the Following Expectations:
  • Sales Floor Presence & Service: Must maintain a consistent, active presence on the sales floor, engaging with customers and supporting the team to deliver outstanding service.
  • Varying Hours: Open to a flexible schedule, including weekends and holidays, to accommodate operational demands.
  • Training: Available to participate in training and development activities as required to support the ongoing success of the Yorkdale store.


The salary range provided is intended as a guideline and represents the anticipated hiring range for this position. The final salary offer will be determined based on factors such as relevant skills, qualifications, experience, and internal equity.

Salary Range:
$89,467.05 - $139,792.26

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