HR Operations Team Manager

Job Description

Illuminate USA, a new standalone joint venture established by two global leaders in renewable energy, is building one of the largest solar panel manufacturing factories in the Western Hemisphere. This 1.1 million-square-foot factory is currently in advanced stages of preparation in the Columbus, Ohio area. Illuminate USA is seeking highly motivated team members to help the company grow from startup to a full scale, industry leading manufacturer with $1B - $2B expected annual revenue and over 1,800 associates in less than three years.

Responsibilities:

• Supervising HR Operations staff, providing coaching and development

• Managing HR Help Desk ticketing system and employee inquiries to ensure timely support

• Administering the HRIS, ensuring data integrity, maximizing reporting, maintaining employee records in collaboration with the HR Technology team

• Partnering with HR Technology team to implement new HR technologies and ensure seamless adoption.

• Identifying opportunities for automation and workflow optimization.

• Leading HR projects, driving process improvements, and supporting organizational goals.

• Support the interactive process for medical and other workplace accommodations and partner with the Benefits team and Clinic on FMLA, Workers27 Comp, and company medical leaves administration

• Engaging with day and night shift leaders cross-functionally coaching on policies and best practices

• Advising business stakeholders on people and culture initiatives, acting as a true partner to the business.

• Managing and resolving complex employee relations issues. Conducts effective, thorough and objective investigations in collaboration with the Associate Relations team.

• Maintains an in-depth knowledge of employment laws and Human Resources best practices, reducing legal risks and ensuring regulatory compliance.

• Works closely with Human Resources leadership, Business and Operations leadership and associates to improve work relationships, create positive culture, build morale, and retention.

• Collaborating with Payroll, Benefits, Talent Acquisition, and Orientation teams to lead HR Operations for the entire employee life-cycle.

• Auditing time entry and corrective action reports and escalating inflection points to department leadership and HR Partners

• Collaborating with HR Partners, AR/LR, and HR Leadership with projects and presentations

• Partnering with the Communications & Community Events and Associates Services teams on company events and activities

Requirements

• Bachelor27s degree in Human Resources, Business Administration, or related field.

• 8+ years of progressive HR experience with a strong background in HR systems and process management.

• 3+ years supervisory experience

• 3+ years Workday HRIS system experience

• Advanced Excel proficiency

• Experience supporting a union or labor environment and familiarity with collective bargaining agreements.

• Demonstrated experience handling complex investigations and workplace conflict resolution.

• Strong working knowledge of employment law and HR best practices.

• Proven ability to influence and coach leaders in a fast-paced, manufacturing or industrial environment.

• High level of professionalism, project management, and communication skills in a complex high-growth, constantly changing environment

• Preferred Qualifications:

• Master27s degree in Human Resources, Business Administration, or related field.

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.

• Proficiency in Power BI