Omni Hotels

Hotel Technology Manager

Omni Hotels • $80K — $95K *
Dallas, TX 75217In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Associates Degree in hospitality or technology or equivalent experience
  • 2-3 years in technology product and vendor management
  • Preferred experience in the hospitality industry
  • Knowledge of hotel operations and technical products
  • Proficient in project management methodologies and Microsoft Office Suite (O365)
  • Ability to juggle multiple projects and competing priorities
  • Strong communication and problem-solving skills

Responsibilities

  • Manage hotel technology product solutions and vendor relationships
  • Document technical requirements from vendors
  • Create product roadmaps and standards documentation
  • Maintain product inventory with relevant information
  • Oversee health and lifecycle of assigned products
  • Provide budget guidance on operational costs
  • Project manage technology upgrades from negotiation to support handoff

Benefits

  • Opportunity to work in a dynamic hospitality technology space
  • Collaboration with cross-functional teams
  • Access to a wide range of hotel technology products
  • Involvement in both strategic and operational aspects of product management
  • Chance to foster partnerships with vendors and technology providers
Full Job Description
Overview:

The Hotel Technology product manager is a key member of the Omni Service Center (OSC) IT team based in Dallas, TX and is responsible for product management of various hotel technologies. This role works closely with hotel operations and OSC business units serving as the product subject-matter expert presenting new products and new feature enhancements. The Hotel Technology Product Manager manages product implementation and is responsible for fostering vendor partnerships.

Responsibilities:
  • Manages hotel technology product solutions and vendor relationships.
    • Understands and documents current technical requirements (as prescribed by the vendor), e.g., server specs and configuration, database versions and configurations, workstation and peripheral requirements, etc.
  • Creates product roadmaps, functionality and standards documentation with collaboration from Hotel Technology team members and relevant teams within the organization.
  • Maintain an inventory of products under purview with all pertinent information.
  • Own the end-to-end health, value, and lifecycle of assigned hotel technology products.
  • Provides budget guidance on operational costs and asset management.
  • Project manage deployment of technology upgrades and enhancements: Contract negotiation, resource management, invoicing, and support handoff.
  • Verifies project proposals submitted for consideration and ensures they adhere to product standards.
  • Products within the Hotel Technology stack are listed below. The Product Manager will be responsible for a subset of the following products.
    • Door Locks / Access Control / Parking Systems
    • Ancillary Management Systems (Golf, Spa, Membership, Activities)
    • TV Platforms / Hardware
    • Employee Safety Devices / Employee Communications
    • Digital Signage / Menus
    • Audio Systems
    • Safety and Security Systems


Qualifications:
  • Associates Degree in a hospitality or technology related field or equivalent experience
  • Minimum 2-3 years of technology product and vendor management
  • Experience working with the hospitality industry is preferred
  • Knowledge of hotel operations and familiarity with hotel technical products
  • Proficient in project management methodologies and Microsoft Office Suite (O365) products
  • Ability to manage multiple concurrent projects and competing priorities
  • Aptitude for innovation and the ability to present succinct product ideas to leadership
  • Understanding of vendor product roadmaps and their impact on technology strategies
  • Experience working with cross-functional teams at different reporting levels
  • Excellent communication, interpersonal, organizational, presentation and problem-solving skills


About Omni Hotels

Omni Hotels & Resorts is an American privately held, international luxury hotel company based in Dallas, Texas. The company was founded in 1958 as Dunfey Hotels, and operates 60 properties in the United States, Canada, and Mexico, totaling over 20,000 rooms and employing more than 23,000 people. The company is owned by Robert Rowling's TRT Holdings, who bought the company in 1996 from World International Holdings, Ltd. (WORLDHOTELS).
Learn more about Omni Hotels
Size
17,600 employees
Industry
Hospitality & Recreation
Founded
1983
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Omni Hotels

More Hospitality & Recreation Jobs

Find similar Hotel Technology Manager jobs:

NationwideDallas, TX