Your Opportunity + ImpactThe Highway Program Manager provides leadership for a portfolio of transportation projects, project managers, and key client relationships. This position is accountable for overall program performance, client satisfaction, workload and resource management, quality, financial results, staff development, and strategic growth.
The Program Manager works closely with project managers and technical leaders to ensure teams are appropriately staffed, deliverables meet LDG's quality standards, and client commitments are consistently achieved.
Key Responsibilities- Leads a portfolio of highway projects and project managers, ensuring successful project delivery, financial performance, quality standards, and client satisfaction.
- Develops and cultivates long-term client relationships, understands client priorities, and positions LDG as a trusted transportation partner.
- Provides oversight and guidance to Project Managers and Senior Project Managers, helping resolve significant project, client, contractual, and delivery issues.
- Balances workload and resources across the program, coordinating staffing priorities to meet commitments and support sustainable team performance.
- Establishes clear expectations for quality, accountability, and project execution, ensuring accurate, coordinated, and timely deliverables across the portfolio.
- Monitors financial performance, workload, backlog, project risks, and staffing needs across the program, taking proactive action to address issues and maintain performance objectives.
- Leads, mentors, and develops project managers and staff, supporting career development, succession planning, and continued growth of the team.
- Leads business development and strategic growth, including client engagement, opportunity development, pursuits, and expansion of transportation services.
- Supports department leadership in establishing and executing annual business goals and longer-term strategic initiatives
Education and Experience- Education: Bachelor's degree in Civil Engineering or a related field.
- Experience: Minimum of fifteen (15) years of relevant transportation engineering experience. Demonstrated success leading complex transportation projects, project managers, and client relationships.
- Licensure/Certification: Professional Engineer (PE) license required
Preferred Qualifications- Significant experience with PennDOT, the Pennsylvania Turnpike Commission, and/or municipal transportation clients.
- Proven ability to develop and maintain strategic client relationships and grow transportation work.
- Strong understanding of project and program financial performance, workload forecasting, and resource management.
- Demonstrated success leading, mentoring, and developing project managers and multidisciplinary teams.
- Excellent leadership, communication, presentation, negotiation, and problem-solving skills.