Job DescriptionIn this role, you will manage the customer journey by administering comprehensive hearing evaluations and providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing health.
Compensation:$80,000 - $110,000 base salary + industry-leading incentives
Schedule: This position offers standard business hours from
8:30 am-5:00 pmThis is a full-time contract opportunity for approximately 18 months, working onsite in our Niagara Falls and Thorold, ON clinics. Benefits Offered:- Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
- Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
- Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
- Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.
Key Responsibilities:Clinical Excellence & Customer Journey- Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss.
- Offer personalized consultations and guide customers through device fittings and demonstrations.
- Provide quality after-care services and maintain accurate customer records in compliance with healthcare data privacy.
Business Growth & Sales Leadership- Lead sales of hearing aids and accessories to contribute to individual and office revenue goals.
- Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Community Engagement & Awareness- Promote hearing health awareness through community outreach events and partnership engagement.
- Drive local engagement by supporting marketing initiatives and managing special events.
Must-Have Qualifications:- Education: A diploma from a recognized Hearing Instrument Specialist program or a Master's degree in Audiology.
- Licensure: Registered and in good standing with the applicable regulatory college or provincial governing body.
- Technical Skills: Computer proficiency in Microsoft Office, Windows, CRM, and POS Systems.
- Open to New Talent: Students and recent graduates completing licensure requirements are encouraged to apply.
Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.
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