Position Summary:
The Head of ZTD Global Diagnostics is a senior leadership role responsible for shaping and delivering the global technology strategy that enables the success of Zoetis’ Diagnostics business. This leader serves as a strategic partner to Diagnostics leadership, translating business priorities across Diagnostics functions into cohesive, scalable, and reliable technology capabilities.
The role oversees technology partnerships, platforms, and digital solutions that support the Diagnostics ecosystem, ensuring alignment with business growth objectives, operational excellence, regulatory requirements, and customer experience. This position is accountable for end-to-end technology outcomes across the Diagnostics ecosystem, including strategy, investment decisions, delivery, and value realization.
Serving as a bridge between Diagnostics leadership and ZTD, this leader will drive global and regional alignment, informed build-vs-buy decisions, and long-term platform sustainability. Success in this role requires a strong understanding of diagnostics workflows and data, exceptional business acumen, and the ability to lead complex, global technology portfolios that advance business performance and differentiation.
Position Responsibilities:
Strategic Leadership and Vision
- Define governance, prioritization, and investment allocation across the Diagnostics technology portfolio, ensuring delivery partners remain aligned with business priorities.
- Define and drive the end-to-end Diagnostics technology strategy across Point of Care, Reference Labs, and commercial, marketing, and service solutions.
- Partner with Global Diagnostics and ZRL leadership to translate business priorities into clear, actionable technology roadmaps.
- Lead the Diagnostics digital ecosystem, delivering integrated platforms across instruments, laboratory operations, data, integrations, and digital touchpoints.
- Enable Diagnostics business development and acquisition activities by leading technology due diligence, integration strategy, and value realization.
- Balance innovation and reliability within a regulated environment, establishing direction for modern technology architectures while maintaining compliance and business continuity.
IT Partnership and Business Alignment
- Serve as the single point of accountability to Diagnostics leadership for technology initiatives, orchestrating ZTD delivery partners, external vendors, and platform teams to ensure successful execution.
- Build and maintain strong relationships with key business stakeholders and leaders across ZTD.
- Lead annual budget planning, quarterly forecasting, and monthly financial management across projects, products, and business-as-usual activities.
- Ensure IT services, investments, and priorities align with business objectives and strategies.
- Drive delivery of IT and digital initiatives on time and within budget in collaboration with internal and external delivery teams.
- Establish and maintain high service levels through clearly defined KPIs and performance measurement.
Project Management and Delivery
- Own end-to-end delivery outcomes across the Diagnostics technology portfolio, ensuring delivery teams remain aligned with strategic priorities, timelines, and quality standards.
- Define capacity requirements and influence resource allocation across partner delivery organizations.
- Drive execution excellence across multi-year initiatives while maintaining agility, reliability, quality, and operational readiness.
- Lead acquisition-related technology initiatives in alignment with ZTD and Diagnostics priorities, timelines, budgets, and architecture strategy.
- Define delivery KPIs, hold partners accountable, and establish effective vendor strategy and performance governance.
Stakeholder Collaboration and Alignment
- Partner closely with global and regional business leaders to align digital strategies and technology investments with business goals.
- Collaborate with ZTD Global Commercial leaders to make informed build-vs-buy decisions based on the competitive landscape and capabilities of existing teams.
- Work across ZTD partner teams, including Enterprise Architecture, Commercial Architecture, Global Infrastructure, Information Security, DPE, DDA, and Compliance, to establish appropriate architecture guidelines and enable successful product delivery.
Team Leadership and Development
- Lead, mentor, and develop a global team of Diagnostics business partners, architects, and IT leaders while influencing a broader matrix of delivery teams across ZTD.
- Foster a culture of collaboration, innovation, accountability, and continuous improvement.
- Ensure the team has the skills, capabilities, and resources required to achieve business objectives.
- Manage the team in alignment with ZTD workforce strategy, including supporting the establishment and continued development of the India Capabilities Center.
- Serve as an active member of the ZTD Leadership Council.
Education and Experience:
- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field required; master’s degree preferred.
- Minimum of 15 years of relevant experience in digital strategy, product management, technology leadership, or related disciplines.
- At least 7 years of experience in a leadership role.
Technical Skills and Qualifications:
- Strong understanding of IT service management, technology delivery, and operational excellence.
- Demonstrated expertise in digital strategy and product management.
- Excellent leadership, communication, relationship-building, and stakeholder management skills.
- Ability to develop and execute strategic technology plans across complex, global organizations.
- Experience managing budgets, forecasts, and technology investments.
- Strong understanding of security best practices, data privacy regulations, and compliance standards relevant to digital products in regulated industries.
- Ability to lead and influence cross-functional and matrixed teams, including internal technology organizations, business stakeholders, and external partners.
- Experience managing complex technology portfolios and large-scale transformation initiatives.
Physical Position Requirements:
- Ability to travel as business needs require.
- Flexibility to work outside of regular business hours when necessary to support a global organization.
The U.S. base salary range for this full-time position is $204,000 to $266,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
This position is also eligible for long-term incentives.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time
Regular
Colleague
