Location: Minneapolis, MN (Hybrid - in office Tuesdays and Thursdays)
The
Head of Strategic Accounts & Growth owns and expands Vertical Insure's most important and highest-value partner relationships. As the executive owner of our top strategic accounts, this leader is responsible for driving net revenue retention, expansion ARR, and long-term partner success. This is a growth-forward role, not a remediation role - the focus is maximizing performance, accelerating adoption, and executing expansion strategies within high-performing, high-potential accounts. Success is measured by revenue expansion, partner satisfaction, strategic influence, and long-term account value creation.
Our Minneapolis office operates on a hybrid model, with in-office collaboration on Tuesdays and Thursdays. At this time, we're only considering local candidates.
What You'll DoExecutive Ownership of Strategic Accounts:- Serve as the primary relationship owner for Vertical Insure's most important and high-value partner accounts.
- Build and maintain deep, trusted relationships with senior and C-suite stakeholders within partner organizations.
- Act as the internal and external champion for each strategic partner, proactively representing their needs across the business.
- Lead and facilitate quarterly and annual business reviews with executive-level partner stakeholders.
Growth Strategy & Revenue Expansion:- Develop and execute multi-year strategic account plans focused on expansion, utilization, and overall revenue performance.
- Identify and operationalize expansion opportunities using data-driven insights, partner feedback, and market dynamics.
- Drive initiatives that maximize net revenue retention and expansion ARR across our strategic accounts.
- Identify, lead, and close upsell and expansion opportunities, including new products, additional platforms, and offer optimization.
- Collaborate with Revenue Operations to forecast expansion pipeline and track progress toward growth targets.
Cross-Functional Leadership & Influence:- Collaborate with Product, Underwriting, Operations, Marketing, and the Executive Team to ensure alignment around partner goals, strategic initiatives, and execution priorities.
- Coordinate partner-driven product, operational, or integration needs with internal leaders.
- Advocate for partner insights and opportunities that advance our product and distribution roadmap.
Performance Insights & Strategic Advisory:- Use analytics and reporting to track account health, product adoption, and revenue opportunities.
- Maintain accurate account records, expansion pipeline data, and HubSpot hygiene.
- Provide leadership with strategic forecasts and actionable recommendations.
- Establish scalable frameworks and best practices for managing and growing strategic accounts.
Who You Are- 8+ years of experience in enterprise account management, strategic partnerships, or related roles, preferably in SaaS, fintech, or insurtech.
- Proven success owning and growing major enterprise or strategic accounts with substantial revenue responsibility.
- Experience meeting or exceeding NRR, expansion, or retention-focused targets.
- Demonstrated ability to influence senior executives and navigate complex partnership environments.
- Strong strategic and analytical thinking, with experience developing long-term growth plans.
- Executive-level communication skills with proven ability to present to and advise C-suite leaders.
- Highly organized, with strong project and stakeholder management capabilities.
- Collaborative, proactive, and results-driven, with a strong sense of ownership.
- Comfortable operating in a fast-paced, evolving environment.
- Proficiency with HubSpot or similar CRM platforms.
Experience That Goes the Extra Mile- Familiarity with vertical SaaS, embedded finance, or insurance-related products.
- Experience managing partner relationships across multiple verticals, such as sports, events, travel, or education.
- Experience working cross-functionally with product, technical, or operations teams.
What We OfferThe estimated base salary for this role is $75,000 - $90,000 per year. In addition to base salary, this role is eligible for performance-based variable compensation tied to net revenue retention and expansion performance across our strategic accounts.
We offer a comprehensive benefits package, including health, dental, life insurance, flexible PTO, gym membership, 401(k), paid parental leave, and more.
