Newegg Incorporated

Head of Marketplace

Newegg Incorporated$130K — $180K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Marketing, Economics, or related field; MBA preferred.
  • 10+ years of progressive leadership experience in e-commerce marketplace management, business development, or platform strategy.
  • Proven success in building and managing strategic platform relationships and partnerships that drive measurable growth.
  • Demonstrated P&L ownership with strong commercial and financial acumen.
  • Experience leading large cross-functional and global teams across Category Management, Business Development, and Marketing.
  • Deep understanding of online marketplace ecosystems, seller engagement, and platform technologies.
  • Exceptional negotiation, communication, and stakeholder-management skills.
  • Experience in global e-commerce expansion or cross-border trade strongly preferred.

Responsibilities

  • Develop and execute a global platform strategy for Newegg as a marketplace of choice.
  • Drive seller acquisition by identifying merchant segments and creating onboarding programs.
  • Build data-driven relationships with strategic sellers and partners to enhance platform performance.
  • Lead partnership negotiations to secure favorable commercial terms and foster long-term collaboration.
  • Establish governance frameworks for partner onboarding and performance tracking.
  • Own full P&L responsibility for Newegg's Marketplace business, focusing on growth and efficiency.
  • Define and implement long-term strategies balancing profitability and customer experience.

Benefits

  • Opportunity to work at a leading e-commerce platform.
  • Collaborative and innovative corporate culture aligned with core values.
  • Access to best-in-class processes and tools enhancing operational efficiency.
  • Potential for career growth and development in a high-performing team.
Full Job Description
Platform Strategy & Partner Leadership
  • Develop and execute a global platform strategy that positions Newegg as the marketplace of choice for merchants and brands across key regions.
  • Drive seller acquisition by identifying high-potential merchant segments and creating compelling onboarding and engagement programs.
  • Build and nurture data-driven relationships with strategic sellers, suppliers, and ecosystem partners to expand assortment and enhance platform performance.
  • Lead partnership negotiations to secure favorable commercial terms while fostering long-term collaboration and mutual growth.
  • Establish governance frameworks for partner onboarding, support, performance tracking, and continuous engagement.

Strategic & Financial Management
  • Own full P&L responsibility for Newegg's Marketplace business, driving growth in GMV, margin, and operational efficiency.
  • Define and implement long-term strategies that balance profitability, platform innovation, and customer experience.
  • Collaborate closely with Finance, Technology, and Operations to optimize working capital, platform economics, and global expansion initiatives.

Ecosystem Development & Business Growth
  • Lead business development efforts to attract high-value merchants, brands, and solution partners across B2B and B2C markets.
  • Champion a partnership-first mindset-expanding marketplace capabilities through collaboration with payment processors, logistics providers, and marketing partners.
  • Monitor emerging trends, technologies, and regional opportunities to ensure Newegg remains at the forefront of digital commerce.

Operational & Team Leadership
  • Build, mentor, and inspire a high-performing global team with a focus on partnership excellence, data-driven decision-making, and operational agility.
  • Implement best-in-class processes, analytics, and tools to enhance platform efficiency and seller experience.
  • Foster a collaborative, innovative culture that aligns with Newegg's vision and core values.


  • Bachelor's degree in Business Administration, Marketing, Economics, or related field; MBA preferred.
  • 10+ years of progressive leadership experience in e-commerce marketplace management, business development, or platform strategy.
  • Proven success in building and managing strategic platform relationships and partnerships that drive measurable growth.
  • Demonstrated P&L ownership with strong commercial and financial acumen.
  • Experience leading large cross-functional and global teams across Category Management, Business Development, and Marketing.
  • Deep understanding of online marketplace ecosystems, seller engagement, and platform technologies.
  • Exceptional negotiation, communication, and stakeholder-management skills.
  • Experience in global e-commerce expansion or cross-border trade strongly preferred.

About Newegg Incorporated

Newegg is an online retailer of computer hardware and software, consumer electronics, and other products. The company was founded in 2001 by Fred Chang and has since grown to become one of the largest online retailers in the US. Newegg offers a wide selection of products from various brands, including Acer, Asus, HP, Lenovo, and Microsoft. The company has won numerous awards for its customer service and has been recognized as one of the best places to work in the US. Newegg is headquartered in City of Industry, California and has operations in North America, Europe, and Asia.
Learn more about Newegg Incorporated
Size
2,000 employees
Industry
Founded
2001

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