Job FamilyOperations - General
Job Description SummaryThe Head of Life and Annuity Operations will serve as the end-to-end operations leader for the Life and Annuity line of business. Lead a large workforce to align operations to deliver the Life and Annuity business strategies. This role will report to the Chief Operating Officer.
Job Description *This is a hybrid role requiring onsite presence Tuesday through Thursday at our Cedar Rapids office. Relocation assistance may be available.
Responsibilities- Responsible for overseeing the day-to-day operational functions of Transamerica's life insurance and annuity businesses.
- Ensure compliance with all applicable industry regulations and internal policies through regular audits, reviews, and operational assessments.
- Ensures that all operational activities align with strategic goals, regulatory requirements, and customer service standards.
- Develop the organization's short- and long-term goals and strategies to ensure business processes and operational controls are in place.
- Collaborate closely with leadership in Distribution, Marketing, Finance, Operations, Technology, and Legal to ensure organizational success.
- Evaluate existing processes across Life and Annuity to provide guidance on efficiencies and performance improvements and report on operating results to ensure consistent growth and progress towards achieving organizational goals.
- Sponsor and oversee strategic initiatives, transformation efforts, and continuous improvement initiatives.
- Establish and monitor performance metrics and key performance indicators across product and service delivery.
- Build high performing diverse teams to meet business needs.
- Ensure tools, resources, and processes are in place to monitor, track and report performance.
Qualifications- Bachelor's degree in business, finance, or related field.
- 12 or more years of experience in insurance or financial services.
- Five plus years of operations management experience within the life and annuity insurance industry.
- Strong understanding of Life and Annuity products, insurance financials, profitability drivers, and customer service models.
- Strong project management capabilities with experience leading operational initiatives and cross-functional efforts.
- Proficient in standard business software applications.
Preferred Qualifications- Experience working across product, distribution, and operations functions.
- Exposure to actuarial, pricing, or asset liability management concepts.
- Experience leading enterprise or business-line transformation initiatives.
- Master of Business Administration (MBA).
Working Conditions- Office Environment
- Occasional Travel
- Occasional travel for business meetings and strategic initiatives
**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**The Salary for this position generally ranges between $263,000-$325,000 anually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion.
What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits
- Competitive Pay
- Bonus for Eligible Employees
Benefits Package
- Pension Plan
- 401k Match
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Disability Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Discounts
- Career Training & Development Opportunities
Health and Work/Life Balance Benefits
- Paid Time Off starting at 160 hours annually for employees in their first year of service.
- Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
- Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
- Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
- Adoption Assistance
- Employee Assistance Program
- Back-Up Care Program
- PTO for Volunteer Hours
- Employee Matching Gifts Program
- Employee Resource Groups
- Inclusion and Diversity Programs
- Employee Recognition Program
- Referral Bonus Programs
