5-7 years of experience in equipment services and team management
Strong knowledge of health & safety regulations and compliance
Proven track record in strategic planning and execution
Experience managing budgets and financial reporting
Excellent interpersonal and negotiation skills
Ability to lead and develop teams in a 24/7 environment
Familiarity with Salesforce and asset management technologies
Responsibilities
Lead the Equipment & Dispatch Services team in a competitive 24/7 environment
Develop and implement effective national service models
Plan and control annual and multi-year budgets
Execute strategic projects with a focus on cost-saving opportunities
Manage vendor relationships and contractual obligations
Ensure departmental compliance with health & safety and operational policies
Conduct regular team meetings to foster collaboration and empowerment
Benefits
Comprehensive health and safety training
Opportunities for career development and learning
Supportive work culture focused on collaboration
Access to company technology tools
Dynamic work environment with a commitment to safety
Full Job Description
Job Summary
Lead and manage the Equipment & Dispatch Services team and infrastructure, in accordance with company standards, programs, policies and procedures to ensure effective customer and vendor business relationships to realize United's Strategic Plan within a 24/7 environment.
Equipment Services
Lead and manage a virtual and mobile Equipment Services Team (both internal and third parties) nationally in a 24/7 environment to remain competitive and cost-effective.
Optimization of Equipment maintenance & reliability, ensuring minimum downtime at store or site locations
Strategize business models to create an effective service model nationally.
Plan, direct, and operationalize annual plans and budgets, including planning and operationalization of a multi-year Capex budget.
Participate and execute in strategic projects.
Provide leadership with respect to environmental, health & safety procedures as required by internal/external parties.
Lead manage and maintain vendor & third-party relationships, negotiations, contractual obligations
Responsible for all approvals related to purchases, invoices and PO's
Lead and manage departmental processes, policies and procedures with key performance indicators (KPI's)
Prepare, manage and control departmental budgets
Providing strategic analysis and trends to the company with respect to cost-saving opportunities.
Responsible for monthly and annual reporting of P&L and activities within the department
Work across the organization in a collaborative manner to help ensure that the company achieves its corporate performance targets
Team Performance Management, Recruitment, Termination, Learning & Development:
Overall, manage and lead the performance of the Equipment Services & Dispatch Services team nationally
Responsible for recruitment and termination, team performance, career development and learning and development opportunities for team
Responsible for team compliancy for policies, health & safety requirements, safe operating procedures, both for United and customer requirements
Ensure safety compliance with respect to SDS & WHMIS compliance, provincial safety posters, provincial occupational health and safety act, proper protective equipment, and overall safety compliance
Conduct regular team meetings to address common issues
Foster a culture of collaboration, empowerment, and capability
Additional Responsibilities:
Perform all daily functions in alignment with United Mission, Vision & Values
Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners
Adhere to all company policies, procedures, and labor laws
Actively participate in and contribute during meetings, sessions, or company projects
Protect company assets from damage and misuse
Perform other related duties as may be required from time to time
Technology & Assets: Responsible for managing business using United technologies provided (Salesforce/Outlook). Responsible for equipment asset management. Responsible for ensuring data integrity within service requests.
Job Requirements/Expectations
Be available to address internal and partner (sub-contractors) needs and concerns in a timely manner.
Be willing to travel frequently within Canada (as may be required from time to time).
Ability to deal with a high level of stress and promptly solve problems as they arise.
Ability to work flexible shifts on a rotational basis.
