5-7 years of experience in equipment management and dispatch services
Proven track record of managing teams in a 24/7 operational environment
Strong understanding of budgeting and financial reporting principles
Excellent negotiation and vendor management skills
Working knowledge of health and safety regulations
Ability to analyze data and identify cost-saving opportunities
Comfortable using technology systems like Salesforce and Outlook
Responsibilities
Lead and manage the Equipment & Dispatch Services team nationally
Optimize equipment maintenance to minimize downtime at locations
Develop and implement effective service models and strategies
Direct annual planning and manage departmental budgets
Negotiate and maintain vendor and third-party relationships
Prepare monthly and annual financial reporting for P&L
Conduct regular meetings to improve team performance and compliance
Benefits
Opportunities for career development and learning
Comprehensive health and safety training
Dynamic work environment with a focus on teamwork
Exposure to strategic projects and cross-departmental collaboration
Supportive culture promoting employee empowerment
Full Job Description
Job Summary
Lead and manage the Equipment & Dispatch Services team and infrastructure, in accordance with company standards, programs, policies and procedures to ensure effective customer and vendor business relationships to realize United's Strategic Plan within a 24/7 environment.
Equipment Services
Lead and manage a virtual and mobile Equipment Services Team (both internal and third parties) nationally in a 24/7 environment to remain competitive and cost-effective.
Optimization of Equipment maintenance & reliability, ensuring minimum downtime at store or site locations
Strategize business models to create an effective service model nationally.
Plan, direct, and operationalize annual plans and budgets, including planning and operationalization of a multi-year Capex budget.
Participate and execute in strategic projects.
Provide leadership with respect to environmental, health & safety procedures as required by internal/external parties.
Lead manage and maintain vendor & third-party relationships, negotiations, contractual obligations
Responsible for all approvals related to purchases, invoices and PO's
Lead and manage departmental processes, policies and procedures with key performance indicators (KPI's)
Prepare, manage and control departmental budgets
Providing strategic analysis and trends to the company with respect to cost-saving opportunities.
Responsible for monthly and annual reporting of P&L and activities within the department
Work across the organization in a collaborative manner to help ensure that the company achieves its corporate performance targets
Team Performance Management, Recruitment, Termination, Learning & Development:
Overall, manage and lead the performance of the Equipment Services & Dispatch Services team nationally
Responsible for recruitment and termination, team performance, career development and learning and development opportunities for team
Responsible for team compliancy for policies, health & safety requirements, safe operating procedures, both for United and customer requirements
Ensure safety compliance with respect to SDS & WHMIS compliance, provincial safety posters, provincial occupational health and safety act, proper protective equipment, and overall safety compliance
Conduct regular team meetings to address common issues
Foster a culture of collaboration, empowerment, and capability
Additional Responsibilities:
Perform all daily functions in alignment with United Mission, Vision & Values
Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners
Adhere to all company policies, procedures, and labor laws
Actively participate in and contribute during meetings, sessions, or company projects
Protect company assets from damage and misuse
Perform other related duties as may be required from time to time
Technology & Assets: Responsible for managing business using United technologies provided (Salesforce/Outlook). Responsible for equipment asset management. Responsible for ensuring data integrity within service requests.
Job Requirements/Expectations
Be available to address internal and partner (sub-contractors) needs and concerns in a timely manner.
Be willing to travel frequently within Canada (as may be required from time to time).
Ability to deal with a high level of stress and promptly solve problems as they arise.
Ability to work flexible shifts on a rotational basis.
