Head of Commercial Data & Analytics

Qualifications

• Experience with CRM systems like Salesforce or Microsoft Dynamics to enhance sales efficiency.
• Proven ability to convert business goals into actionable data insights and metrics.
• Understanding of banking processes such as relationship selling and commercial lending workflows.
• Background working with client-facing teams in financial services or regulated industries.
• Capacity to influence and collaborate with senior leadership teams.
• Experience in building and leading high-performance teams with a focus on excellence and development.
• Strong presentation and storytelling skills, with a customer-centric mindset.

Responsibilities

• Enable sales strategies through Salesforce CRM to support client relationship management.
• Deliver insights to drive new customer acquisitions and enhance existing relationships.
• Lead the development and ownership of Salesforce CRM capabilities.
• Collaborate with commercial and data teams to enhance client data accuracy and relationships.
• Develop new reporting and measurement tools to boost sales effectiveness.
• Build and mentor a high-performing team of business analysts to enhance data skills and financial knowledge.

Benefits

• Opportunity for professional development and team leadership.
• Collaborative work environment across multiple functions.
• Access to advanced data and analytics capabilities in a growing financial institution.