Job DescriptionRole MissionBased in Chicago, the Gucci Retail Training Manager will be focused on the selling ceremony and behaviors training, executing, and implementing learning strategies based on corporate directives, implementing instructor-led and eLearning training courses. The Retail Training Manager will be responsible for performing assessments to identify training needs within the region and will collaborate with the Senior Manager, Retail Training - North, Vice President of Retail - North, Retail Area Directors, Director of Retail Training, and regional training team to develop comprehensive solutions. This role will collaborate with various departments to measure the success of the training initiatives and determining the value to the overall brand objectives.
Key Accountabilities- Support training strategies with a focus on improving KPI's and ensuring a consistent client experience;
- Execute training activities as directed by the Vice President of Retail - North Director of Retail Training, and Senior Manager, Retail Training - North;
- Facilitate monthly district training calls, contributing to content development;
- Create training decks for morning briefings and activities;
- Coach and train sales associates through on-the-floor observation, providing feedback, and exemplifying the luxury service experience.
Key Requirements- Bachelor's Degree from an accredited four-year college or university preferred;
- Minimum of five years' experience in a formalized training position with retail stores;
- Additional experience in a client-facing role at a retail setting is desirable;
- Luxury retail experience is preferred;
- Experience planning and managing both small and large-scale training events, with flawless follow-through and execution;
- Must be able to manage and work within travel budget;
- Strong technical aptitude and expertise (Excel, Word, PowerPoint, Learning Management Systems);
- Up to 30-40% travel required throughout the market.
Work Authorization- Qualified candidates must have the proper work authorization to work in the United States
Salary Range - Corporate Field PositionsFor individuals assigned and/or hired to work in Corporate Field positions, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.
A reasonable estimate of the current base salary range is $105,000 USD to $110,000 USD.
Job TypeRegular
Start Date2026-11-30
ScheduleFull time
OrganizationGucci America Inc.
