CloudKitchens

GTM Strategy Senior Director - Lab37

CloudKitchens$182K — $230K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in consulting, business operations, strategy or private equity with GTM strategy experience
  • Proven ability to build strategic relationships with C-level restaurant executives
  • Deep industry knowledge of the restaurant sector, including trends and challenges
  • Strong financial acumen with experience in P&L and revenue analysis
  • Effective project manager able to handle multiple work streams and technical teams
  • Skilled negotiator understanding customer needs and business model dynamics

Responsibilities

  • Develop and refine go-to-market (GTM) strategy for large-scale deployment
  • Manage the entire sales process from initial contact to closing with foodservice operators
  • Create repeatable processes for onboarding new customers and ensuring quick value delivery
  • Oversee account management to maintain and grow customer relationships
  • Establish the GTM function with necessary processes, tools, and team structures

Benefits

  • Comprehensive medical, dental, and vision insurance options
  • Company-paid life and short- and long-term disability insurance
  • Optional voluntary insurance plans for critical illness and accidents
  • 401(k) plan to support retirement savings
  • Flexible Spending Accounts for healthcare and dependent care
  • Generous time off policies including discretionary vacation and paid parental leave
  • Pet insurance discounts available
Full Job Description
What you'll do
  • Own GTM strategy: Build out and evolve use cases, value proposition, pricing and terms as Bowl Builder scales into large scale deployment
  • Own the sales process: Run a disciplined sales motion end to end, from top of funnel through close, with restaurant and foodservice operators
  • Own onboarding and go-live: Build repeatable playbooks to get new customers live and delivering value quickly
  • Own account management: Manage the ongoing customer relationship, ensuring accounts renew, expand and stay healthy
  • Build the GTM function: Stand up the processes, tools and team needed to take Lab37 from a skeleton, borrowed GTM effort to a scalable function with its own playbook

What we are looking for
  • 7+ years of experience in consulting, business operations or strategy, or private equity, with direct experience advising on or building GTM strategy
  • Strategic Relationship Building: An epic storyteller and nuanced communicator, seen as trustworthy and likable by restaurant C-levels and executives
  • Food Industry Expertise: Deep restaurant knowledge and a nuanced understanding of key issues and trends, credible going toe to toe with restaurant folk
  • Financial Analysis: Analytical, no stranger to P&Ls, able to lead nuanced conversations on revenue, profit and returns, and can build a labor model from scratch
  • Efficient Project Management: Able to stay on top of parallel work streams, direct various technical teams, and find shortcuts wherever possible
  • Assertive Negotiation: A keen understanding of our business model and our customers', with the judgment to know where to give, what to ask for, and when to stand ground or walk away


What else you need to know

This role is based in our Pittsburgh office. As a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That's why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $182,000 - $230,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):
  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
    • Discretionary vacation days
    • 8 paid holidays per year
    • Paid sick time
    • Paid Bereavement leave
    • Paid Parental Leave

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

About CloudKitchens

CloudKitchens is a technology company that provides a platform for restaurants to operate delivery-only kitchens. The company's platform allows restaurants to expand their delivery reach without the need for additional physical locations, while also providing real-time data and analytics to optimize operations. CloudKitchens was founded in 2016 by Travis Kalanick, the co-founder of Uber, and is headquartered in Los Angeles, California.
Learn more about CloudKitchens
Size
1,000 employees
Industry
Founded
2016

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