GTM Engineer

Grow Therapy is growing our Revenue Operations team, and we9re looking for a GTM Engineer to join the builders architecting the systems, data, and automation layer behind our commercial engine. This is a role built for range: you could be re-architecting the referral engine that turns physician outreach into inbound patient referrals for our Primary Care (PCP) motion, standing up a brand-new 0-to-1 system connecting benefits consultants, employers, and employees for our Employee Assistance Program (EAP), or building the recruitment, credentialing, and retention systems that let Grow recruit and retain the therapists and prescribers on our platform through Provider Experience. Every one of these is a real engineering problem, not a process-improvement exercise, and every one of them directly expands access to mental healthcare. This is a high-ownership, builder-first role for someone who wants to work at the intersection of GTM strategy and hands-on systems engineering: architecting the data model, shipping the automation, and building the AI agents that let Grow9s commercial teams do more without growing headcount linearly. You9ll work in close partnership with the GTM Engineering Lead, Enterprise & GTM Architecture, who sets the standards for Grow9s GTM systems architecture end-to-end, and with the broader GTM Systems team as it takes shape. A taste of the systems you could be building: - Primary Care (PCP): Design the data model and automation that convert physician-office outreach into a repeatable, inbound referral engine, and automate referral intake, validation, and routing. - Employee Assistance Program (EAP): Map the end-to-end consultant 12 employer 12 employee journey and build the staging environment and data model from scratch to support a brand-new motion. - Provider Experience: Build the recruitment, credentialing, and retention pipeline that moves a provider from first application to an active, engaged member of Grow9s network. What You9ll Be Doing - Architect the system: Design and ship the end-to-end technical architecture for your assigned motion, spanning data model, automation logic, and integration patterns. - Build AI agents, not just workflows: Design and deploy AI agents (built on Claude) that autonomously perform GTM tasks (referral triage, document parsing, account research) rather than workflows that simply call an LLM API. - Run an experimentation loop: Treat new automations and agent behaviors as experiments: ship fast, measure impact, and iterate or kill based on data, not intuition. - Evolve the stack: Continuously evaluate the GTM tech stack (HubSpot, n8n/Workato, Segment, Gong, Aircall/Nooks, Clay) and recommend consolidation or upgrades as your motion matures and scales. - Sandbox everything: Implement rigorous testing and deployment so no logic goes live unvalidated. - Document the system: Maintain a technical schema map of your systems so the organization understands the logic behind every automation. - Own data governance: Define and enforce data governance standards (field definitions, ownership, quality rules, and access controls) for your data model as a core part of data strategy. - Build for resilience: Build monitoring and self-healing automations that alert the team when data syncs fail or logic breaks. - Align on shared architecture: Partner with the GTM Engineering Lead, Enterprise & GTM Architecture to apply consistent technical standards and governance practices across your systems and the rest of Grow9s GTM architecture. Outcomes You9ll Own Across PCP, EAP, and Provider Experience, the bar is the same: build systems that let volume grow without a proportional increase in manual effort. A few examples of what that looks like: - Grow the demand side (Primary Care): Increase the number and quality of inbound physician referrals and successful patient intakes. - Build the EAP foundation (EAP): Ship a 0-to-1 systems foundation robust enough to support Grow9s next phase of employer and consultant growth. - Maximize efficient supply (Provider Experience): Increase the number of credentialed, engaged therapists and prescribers Grow can support without a proportional increase in manual effort. You9ll Be a Good Fit If You Have - Experience: 5+ years in a technical RevOps or GTM Engineering role; experience with healthcare, benefits, credentialing, or referral/recruiting systems is a plus. - An Architect Mindset: You see logic gates, data schemas, and API endpoints, and design for scale rather than one-off fixes. - HubSpot Mastery: Expert-level technical knowledge of HubSpot (Advanced Workflows, Custom Objects) as Grow9s core CRM. - Orchestration Fluency: Expert proficiency in n8n and Workato, and comfort integrating tools like Segment, Gong, Aircall, Nooks, and Clay, depending on your track. - AI Agent Builder: Proven experience building AI agents and agentic workflows (Claude, OpenAI, or Gemini) that autonomously perform GTM tasks, not just single-step LLM calls. - 0-to-1 & Multi-Stakeholder Comfort: Experience standing up net-new systems and data models for a channel or motion that didn9t previously exist, and/or designing CRM data models for complex, multi-party relationships. - Data Governance: Experience setting data governance standards (definitions, ownership, quality rules, access controls) as a core part of data strategy, not an afterthought bolted on once a model is live. - Lifecycle Thinking: Experience architecting systems that span both a funnel and an ongoing relationship, not just a single-stage pipeline. Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is: Hybrid Commitment: $114,000 - $133,000 USD Annually This role will be hybrid (onsite from our NYC location three days per week: Tuesday, Wednesday, Thursday). The hybrid arrangement will include travel 2-3 times per year (e.g., company and department offsites). Full Time Employee Benefits: - Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage. - Grow for Grow: No cost access to therapy through the Grow platform (available to US employees) - Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future. - Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge - Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend. - Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that9s therapy, exercise, journaling, time with family, or simply taking a break. - Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources. - Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations. - Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees. - Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.