TD Bank

Group Manager I, TDS Operations

TD Bank$81K — $115K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in Business, Mathematics, Statistics, or related STEM field.
  • 5 years of progressive experience in Capital Markets at a financial institution.
  • Strong technical skills, particularly in Excel; SQL or Python knowledge is a plus.
  • Familiarity with capital markets systems like Calypso, Murex, or Broadridge preferred.
  • Experience in liquidity management, treasury/cash management, or structured products.

Responsibilities

  • Lead and support the delivery of change initiatives for efficiency and control.
  • Translate business requirements into actionable solutions with tech teams.
  • Own deliverables and resolve issues throughout the project lifecycle.
  • Develop an understanding of funding and structured products.
  • Act as a bridge among Front Office, Technology, and Operations for alignment.
  • Drive User Acceptance Testing (UAT) and ensure operational readiness.
  • Identify and implement opportunities for process optimization and automation.

Benefits

  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off.
  • Banking benefits and discounts.
  • Career development and mentoring programs.
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
TD Securities

Pay Details:
$81,600 - $115,200 CAD

Job Description:

Who you are:

• A Strategic Problem Solver:

You have a passion for understanding how things work and how they can be improved. You approach challenges analytically and enjoy solving complex problems through collaboration and creativity.

• Change-Oriented and Delivery-Focused:

You thrive in fast-paced environments where change is constant. You are comfortable managing competing priorities, navigating ambiguity, and driving initiatives to the finish line. You have a passion for simplification.

You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

• Detail-Oriented, But Big Picture Aware:

You can get into the weeds to validate data and controls, but also see how your work fits into broader strategic goals.

• Excellent Communicator and Collaborator:

You are able to connect dots between business, technology, and control functions. You communicate clearly with a wide range of stakeholders-from front office to IT to compliance.

• Risk and Control Minded:

You have a strong understanding of operational risk, controls, and the importance of delivering change in a safe and compliant manner.

• Technically Curious and Adaptable:

You're open to learning new systems (e.g., Calypso, Murex, Broadridge), tools (e.g., Excel VBA, SQL, Jira), and methodologies (e.g., Agile, Lean, Six Sigma) that can help improve operational delivery.

• Accountable and Outcome-Driven:

You take ownership of your work and are committed to delivering results. You follow through on commitments and are trusted by stakeholders.

Specific Accountabilities and Responsibilities

Change Delivery & Execution
• Lead and support end-to-end delivery of change initiatives, ensuring timely execution and measurable improvements in efficiency, scalability, and control
• Translate business requirements into clear, actionable solutions in partnership with technology teams
• Take ownership of deliverables, timelines, and issue resolution across the project lifecycle

Business Analysis & Product Understanding
• Develop strong understanding of funding and structured products, including end-to-end trade lifecycle and operational processes
• Act as a bridge between Front Office, Technology, and Operations to ensure solutions are aligned and fit-for-purpose
• Identify gaps, risks, and control considerations in proposed changes

Testing & Implementation Readiness
• Drive User Acceptance Testing (UAT), including test planning, execution, and defect management
• Ensure operational readiness for go-live, including procedures, controls, and training

Stakeholder Engagement
• Partner with stakeholders across Front Office, Technology, Risk, Compliance, and Finance globally
• Communicate effectively with both technical and non-technical audiences
• Confidently challenge assumptions and influence stakeholders to achieve optimal outcomes

Process Optimization & Transformation
• Identify opportunities to streamline and optimize operational processes
• Reduce manual touchpoints and enhance control frameworks through automation and process redesign
• Contribute to continuous improvement and broader digital transformation initiatives

Capability Requirements:
  • Strong understanding of capital markets products and trade lifecycle
  • Proven ability to independently manage deliverables and drive initiatives in a fast-paced environment
  • Strong analytical and problem-solving skills with attention to detail
  • Ability to challenge stakeholders constructively and influence decision-making
  • Excellent communication and interpersonal skills
  • Experience working across business and technology teams
  • Strong organizational skills with the ability to manage competing priorities
  • Self-motivated with a high level of ownership and accountability


Education/Accreditations:
  • Undergraduate degree in Business, Mathematics, Statistics, or other discipline in STEM.
  • 5 years of progressive Capital Market experience at a financial institution
  • Strong technical skills (e.g., Excel; knowledge of SQL, Python, or data tools is an asset)
  • Familiarity with capital markets systems (e.g., Calypso, Murex, Broadridge) is preferred
  • Past work experience in liquidity management, treasury/ cash management or structured products.


Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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