Global Sourcing Ops & Compliance Associate

POSITION OVERVIEW

The Global Sourcing Operations & Compliance team is seeking a detail-oriented, highly organized Associate. In this role, the Associate will act as a key operational partner helping execute core compliance workstreams, drive vendor accountability across global suppliers, and advance corporate sustainability initiatives.

This is an ideal role for an early-career professional with a strong interest in apparel manufacturing, ethical supply chain practices, and regulatory drivers in global trade.

KEY RESPONSIBILITIES

Social Compliance & Corrective Action Plan (CAP) Management

• Review third-party social compliance audit reports (e.g., SMETA, WRAP, SLCP) for tier-1 apparel factories and raw material suppliers.
• Evaluate facility risk, identify non-compliances, and partner with apparel manufacturers to track CAPs through to timely remediation.

Data Management & Reporting

• Maintain centralized supply chain databases covering factory lists, audit scores, vendor performance scorecards, and mill compliance records.
• Analyze sourcing and compliance metrics to prepare actionable dashboards and weekly status reports for sourcing leadership.
• Support data collection and reporting for carbon emissions regulations, including California climate disclosures (SB 253/261) and Extended Producer Responsibility (EPR) mandates like CA SB 707.

Vendor Relationship Management

• Serve as a point of contact for global vendors and manufacturing partners regarding compliance standards, onboarding requirements, and brand code-of-conduct adherence.
• Build strong working relationships with factory managers, agents, and local sourcing teams to ensure transparent communication.

Operational Communications

• Draft clear operational advisories, vendor manuals, and training materials related to ethical sourcing standards and product compliance updates.
• Facilitate cross-functional communication between Sourcing, Production, Quality Assurance, and Legal teams to keep production timelines on schedule.

Strategic Support

• Support the Director of Global Sourcing Operations & Compliance with executing ad-hoc operational tasks, industry benchmarking, and process optimizations.

REQUIRED EXPERIENCE & QUALIFICATIONS

• Education: Bachelors degree in Retail Merchandising, Apparel & Textile Management, Supply Chain Management, Environmental Studies, Business Administration, or a related discipline.
• Experience: 0 3 years of experience in retail sourcing, apparel production, compliance auditing, or supply chain sustainability (internship experience in retail or corporate responsibility is a plus).
• Organization: High attention to detail and the ability to manage multiple moving deadlines in a fast-paced retail calendar.
• Data Literacy: Proficiency in Microsoft Excel and comfort working with complex datasets.
• Industry Interest: Strong interest in global apparel manufacturing, retail supply chain dynamics, fair labor standards, and sustainable fashion solutions.
• Communication: Excellent written and verbal communication skills; comfortable collaborating with global partners across cultures and time zones.

CRITICAL SKILLS & ATTRIBUTES

• Highly organized 6 able to manage multiple project workflows and complex communication threads.
• Confident self-starter 6 proactive in identifying issues and presenting solutions.
• Curious 6 comfortable asking questions, handling research requests, and staying on top of industry news

BENEFITS & COMPENSATION

PHOENIX offers a range of benefits to help protect full-time associates health and long-term financial security including:

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Early Entry