Bachelor's degree with 6+ years of relevant experience, or 8+ years of direct experience in lieu of a degree
Active TS/SCI clearance required at start of work
Strong knowledge of GCCS-J, Agile Client, and joint operations
Familiarity with Tactical Data Links (Link-16, Link-11)
Understanding of complex communications architectures and Risk Management Framework (RMF)
Clear writing and briefing skills for senior defense audiences
Ability to work a 24/7 watch rotation and deploy forward for 60-120 days
Responsibilities
Operate GCCS-J terminals and manage the USCENTCOM Common Operational Picture (COP)
Serve as COP Manager on a 24/7 watch team, coordinating joint track/data
Implement COP architectures for exercises and real-world operations
Evaluate COP directives and assist in building operator training documentation
Troubleshoot for operators and administer GCCS servers locally and remotely
Submit weekly customer support reports and represent USCENTCOM at working groups
Benefits
100% employer-paid medical, dental, and vision for employees
401(k) with employer match
Flexible PTO plus 11 paid holidays
Training and certification reimbursement
Long-term role on a 4+ year program with deployment opportunities
Full Job Description
Title: GCCS-J Field Service Representative Location: MacDill AFB, Tampa, FL (Onsite; AOR travel as required) Type: Full-time, W2 Salary: $80,000 - $95,000 Clearance: Active TS/SCI required
WHAT YOU'LL WORK ON
Keep the U.S. Central Command (USCENTCOM) Common Operational Picture (COP) accurate and running. From MacDill AFB and forward locations in the USCENTCOM Area of Responsibility (AOR), you'll operate and sustain the Global Command and Control System-Joint (GCCS-J) across U.S. and Coalition networks, managing tracks and sensor data around the clock for joint operations and exercises.
WHAT YOU'LL DO
Operate GCCS-J terminals, Agile Client, Google Earth, SA synchronization tools and C2 PC gateways to manage the USCENTCOM COP
Serve as COP Manager on a 24/7 watch team: direct theater joint track/data coordination, manage the theater-wide GCCS-J COP database across U.S. and Coalition networks, and build C2 products for high-priority tasking
Implement COP architectures for exercises and real-world JTF operations, integrating sensor data from theater COP Correlation Sites (CCS) and coordinating data link interfaces
Apply and evaluate COP directives, TTPs, OPTASK Link and COP messages, and help build operator training documentation
Visit sites, troubleshoot for operators, and administer GCCS servers locally and remotely, including at forward-deployed locations
Submit weekly customer support reports and represent USCENTCOM at GCCS-J/COP working groups and conferences
MUST-HAVES
Bachelor's degree and 6+ years of relevant experience, or 8+ years of direct experience in lieu of a degree
Active TS/SCI clearance at start of work (interim not accepted) and U.S. citizenship
Strong working knowledge of GCCS-J, Agile Client and COP/CTP management, plus joint operations and Joint C2 systems
Working knowledge of Tactical Data Links (Link-16, Link-11) and information sharing solutions (RM, CPN, TNE)
Understanding of complex comms architectures, Risk Management Framework (RMF) and cross-domain solutions (CDS); able to obtain elevated privileges on DoD networks
Clear writing and briefing skills for senior U.S. and Coalition defense audiences
Able to work a 24/7 watch rotation, deploy forward for 60-120 days, lift up to 70 lbs, and obtain an international driver's license
NICE-TO-HAVES
Tasker Management Tool (TMT) • Staff action officer writing • SharePoint • STE/VoIP/VTC • GCCS system administration • Familiarity with Middle Eastern culture and customs
WHY VIVSOFT
100% employer-paid medical, dental and vision for employees
401(k) with employer match
Flexible PTO plus 11 paid holidays
Training and certification reimbursement
Long-term role on a 4+ year program, with forward-deployed and Coalition engagement opportunities
