Full Job Description
Echo Electric has an opening for a Manager in our Generator Division. This person will provide leadership and strategic direction for the Generator Division, with responsibility for sales growth, service operations, employee development, customer relationships, and vendor partnerships.
Hours: Monday - Friday; 8 AM - 5PM
We are looking for associates who:
• Will be a hands-on leader and business developer, capable of balancing day-to-day operational leadership with the long-term objective of expanding the generator business
• Must be organized, customer-focused, comfortable developing employees, and motivated to continually learn as generator technology and market opportunity evolves.
• Team Leadership: Lead, support, and develop the Generator Division's inside sales and service teams, establishing clear expectations and promoting accountability, teamwork, and excellent customer service.
• Branch Engagement: Meet regularly with branch management and sales teams to identify generator opportunities, improve coordination, and support local market growth.
• Customer Development: Schedule and participate in customer meetings to strengthen existing relationships, develop new business, understand customer needs, and identify generator sales and service opportunities.
• Vendor Relationships: Develop and maintain strong relationships with generator manufacturers and key vendor partners. Coordinate on product strategy, training, technical support, opportunities, and market development.
• Market Share Growth: Develop and execute strategies to increase generator sales, service revenue, and overall market share across the company's footprint.
• Employee Training & Development: Develop structured training plans for employees to strengthen product knowledge, technical competency, sales capabilities, and overall effectiveness.
• Market & Product Knowledge: Maintain a strong understanding of generator products, applications, competitive offerings, industry trends, and an evolving market, with an ongoing commitment to learning.
• Planning & Organization: Maintain a high level of organization while managing customer opportunities, employee priorities, vendor initiatives, training programs, and departmental objectives.
[QUALIFICATIONS]
What you bring:
• Demonstrated customer and vendor relationship building and maintenance skills.
• Ability to communicate clearly and concisely in written and verbal formats.
• Demonstrated leadership skills and ability to plan and schedule the work of others.
• Demonstrated time management skills and organizational skills, including ability to plan and manage multiple priorities simultaneously.
• Proven proficiency in general computer application, as well as Microsoft Office Software, including Word and Excel.
• Strong customer service orientation.
• Proven attentiveness to detail coupled with problem solving analysis and resolution skills.
• Ability to lift up to 25 pounds with or without accommodation.
• Characteristic of passion for learning products electrical products and their applications, as well as learning the electrical distribution industry.
• Travel may be required on occasion, valid driver's license required with proven safe driving record.
• Strong understanding of mechanical systems, including generator repair.
• Ability to lift heavy equipment safely as part of the job requirements.
• Experience in vehicle maintenance to ensure operational readiness for fieldwork.
• Familiarity with schematics to assist in troubleshooting and repair processes.
• Sales skills are a plus for promoting additional services or products to clients.
• Previous experience as a service technician or mechanic is highly desirable.
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What we offer:
• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• Paid time off and paid holidays
• 401K match
• Profit Sharing
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement
• Employee Discount on products
• Access to a variety of trainings for personal development