The opportunityDelaware North's Patina Restaurant Group is seeking a dynamic and detail-oriented General Manager to lead our new corporate dining business in New York City. This position is ideal for a strong hospitality leader with a passion for excellence and a highly engaged approach to operations.
As General Manager, you'll be a visible force on the floor-connecting with guests, guiding your team, and ensuring each service feels seamless and welcoming. You'll also cultivate a trusted, collaborative relationship with our corporate client through consistent and professional communication. This Monday through Friday role provides a balanced schedule and a competitive benefits package. The ideal candidate thrives in fast-paced settings, is available and accessible to the team, and is committed to training, coaching, and growing a positive workplace culture.
If you're ready to shape the future of corporate dining with purpose and presence, we'd love to connect!
Pay Minimum - Anticipated Maximum Base Salary: $94,100 - $127,000 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/ .
What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
What will you do? - Manage day-to-day restaurant operations with a strong focus on guest satisfaction
- Review financial and performance data to measure productivity, goal achievement, and to identify cost reduction and program improvement opportunities
- Oversee workforce planning, training, sales tracking, labor tracking, petty cash, deposits, inventories, ordering, accounts payable and receivables, and P&L accounting
- Establish standard operating procedures for supervising all front-of-house team members
- Collaborate with the Executive Chef on standard operating procedures in the front and back of the house to ensure food and menu specifications, food handling and food safety requirements, receiving, and storage procedures
More about you - Minimum of 3 years of experience as a General Manager with similar volume, capacity, and standard of service
- Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certifications preferred but not mandatory
- Experience working with and an understanding of P&L's; able to monitor budgets and manage service and labor costs
- Experience using Microsoft Office Suite programs, point-of-sale systems, online or digital reservation systems
- No degree required
Shift details Days
Evenings
Holidays
Weekends
Events