Delaware North is a global food service and hospitality company headquartered in Buffalo, New York in the United States. The company also operates in the lodging, sporting, airport, gaming and entertainment industries. Wikipedia
Delaware North is a global food service and hospitality company headquartered in Buffalo, New York in the United States. The company also operates in the lodging, sporting, airport, gaming and entertainment industries. Wikipedia
Provide guidance to archtiects, contractors, and construction managers in the administration of the project documents, ensuring the accuracy and completeness of all documents.
They will develop strategies for identifying new and unique products and concepts for different venues as well as strategies to assist sales and marketing attract new business.
They will build and foster a learning culture by encouraging operational leaders to engage in the professional and career development of team members through formal classroom activities as well as on the job training and support.
Ensure design and construction documents comply with project requirements including established processes and standards. Facilitate timely review of contract documents throughout all phases of the project.
Works effectively with executives, senior leaders, consultants, clients and other stakeholders to drive a quality concept / design experience for our guests and supports growth of the business.
Maintains positive client and guest relations. Responds to client requests and ensure alignment to company standards. Will investigate and follow through on client and guest complaints.
Direct research, development, evaluation and implementation of new products, services, and processes to ensure the company's competitive position in anticipation of changing customer needs within the dynamic hospitality environment.
Partner with the senior vice president of operations and manage a staff of general managers, and executive chefs to ensure consistent delivery of our product and service within the standards of budget, policies, procedures, and quality to satisfy the requirements of the sales and finance divisions.
The vice president of marketing is responsible for setting the strategic marketing direction and procedure for the all concepts of patina restaurant group.
Provide oversight and guidance relative to the ongoing assessment and monitoring of significant strategic, operational, regulatory and financial and compliance risks with the goal of viewing and improving the company's risk profile in a comprehensive and consolidated manner.
Performs risk management to minimize project risks. Interfaces with unit, subsidiary, and corporate resources to ensure project outcomes are compliant with company policy and processes.
Employee relations - develop/implement employee incentives/reward programs. Handle all employee relations matters/complaints, including conducting investigations and complaint resolution. Participate in grievance process for union associates.
The director, labor relations will partner with operating companies vp, hr along with senior leadership to create, sustain and ensure effectiveness of labor relations programs and best practices.
Follow and enhance the¿company's marketing and strategic planning¿for¿each¿concept, ensuring that all marketing functions and activities are carefully aligned and support the company's well-defined creative vision and direction while increasing incremental guest counts.
Maintain positive customer/client relations through effective communication and prudent financial practices, while providing efficient services and quality products.
Be held accountable for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment.
