6+ years of front of house management experience in a high-volume, fast-paced restaurant
Exceptional communication, leadership, motivational and team-building skills
Demonstrated problem-solving, organizational, analytical and business management skills
Advanced proficiency in Microsoft Office
Experience with Italian cuisine and wine highly preferred
Must hold a valid Smart Serve
Bachelor's Degree is considered an asset
Responsibilities
Organizes and directs restaurant operations to maximize profitability and uphold company standards
Sets departmental goals and leads a team of managers, fostering collaboration and training
Prepares weekly updates on restaurant performance and collaborates with corporate leaders
Assists with hiring, training, payroll, scheduling, evaluations, and terminations
Estimates food and beverage needs and manages procurement processes
Documents and resolves employee and guest incidents
Performs additional duties as required
Benefits
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!
Full Job Description
Job Description
Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food - you can find it all in our various restaurants!
The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly, working with the front of house and back of house teams. Reports to the Director of Store Operations and oversees the Restaurant Assistant General Manager and the team of Restaurant Floor Managers.
Organizes and directs a store's restaurant operations to maximize profitability while upholding the company's mission, values, policies, quality and guest experience standards
Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration
Prepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goals
Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications
Documents, investigates and resolves employee and guest incidents
Performs other duties as required or assigned
Qualifications
6+ years of front of house management experience in a high-volume, fast-paced restaurant
Exceptional communication, leadership, motivational and team-building skills
Demonstrated problem-solving, organizational, analytical and business management skills
Advanced proficiency in Microsoft Office
Experience with Italian cuisine and wine highly preferred
Must hold a valid Smart Serve
Bachelor's Degree is considered an asset
Job Requirements
Availability to work onsite with a flexible schedule including evenings, weekends, and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Availability to travel up to 10% of the time
Compensation
Compensation for this role is CAD $90,000-$100,000 annually
This position has been posted to fill a current vacancy
