General Manager MetroBus North County Transit Center Full Time 128,700.00 - 171,600.00 (Annually)
Job SummaryThe General Manager, MetroBus, oversees all MetroBus operations and support functions, ensuring reliable, on-time service across the St. Louis metropolitan area. This position directs MetroBus Operations Control and on-street services, providing supervision and management of all on street services.
Job Responsibilities- Provides leadership and direction to directors and managers overseeing all daily, emergency, and special-event MetroBus operations, ensuring safe and efficient service for over 36 million annual passengers.
- Coordinates with the Planning department to implement strategies that maintain effective bus service during regular operations, special services, emergencies, and events.
- Manages a multi-million-dollar operating budget to meet service standards and delivers excellent customer service.
- Serve as project manager on MetroBus capital projects.
- Develops tracking and reporting systems to measure and improve system performance.
- Maintains strong working relationships with Local Division 788 of the Amalgamated Transit Union (ATU).
- Plans for contingencies including MetroLink bus bridges, service interruptions, disaster drills, medical emergencies, severe weather, and other community emergencies.
- Coordinates operational needs with maintenance and all support functions.
- Works with Labor Relations to negotiate grievance settlements and other union matters.
- Represents the organization and liaises with government officials in disaster and evacuation planning for local or national emergencies.
- Oversees the MetroBus Control Center, ensuring 24/7 safe and efficient coordination of managers, bus operators, and support staff.
- Ensures sound operating rules, and effective deployment and management of bus operator and transit service manager workforces.
Knowledge, Skills, and Abilities - Demonstrated experience managing in a union or similar environment.
- Proven ability to communicate effectively, both orally and in writing.
- Skilled in providing leadership and evaluating management staff performance.
- Experienced in assessing program effectiveness and adapting programs to achieve goals.
- Ability to set objectives, establish priorities, and motivate management teams to deliver excellent transportation services.
Compensation: 128,700.00 - 171,600.00 (Annually)
Employment Type: Full Time
Location: North County Transit Center
Education: Minimum High School or GEDPreferred 4 Year / Bachelors Degree
Transit, planning, business, or related field.
Experience: 10 years
Minimum of ten (10) years of related professional experience (bus transportation); minimum of five (5) years of leadership experience.
Compensation Disclosure Bi-State Development is committed to ensuring all employees are compensated fairly. The salary range provided reflects our current expectations for this position. However, final base salary or offer may vary depending on several factors, including skills, qualifications, experience, business needs, and budgetary considerations.
