General Manager, Kuro

Seminole Gaming

$80K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Degree in Hospitality, Business, or related field.
  • Minimum of 3 years experience as a high-end Restaurant Manager.
  • Advanced knowledge of Food & Beverage principles and practices.
  • Proven experience in leading hospitality teams.
  • Strong understanding of financial analysis related to F&B operations.

Responsibilities

  • Exhibit conduct in accordance with regulatory standards and departmental policies.
  • Lead the venue to meet financial and operational targets through effective development strategies.
  • Implement and uphold service excellence through the 5F's Standards.
  • Motivate and engage team members to deliver outstanding service.
  • Develop, implement, and monitor initiatives for profitable results and superior service.
  • Drive innovative promotions, menus, and concepts to enhance guest experience.
  • Conduct inspections to ensure compliance with quality and regulatory standards.

Benefits

  • Career growth and development opportunities.
  • Supportive work environment that fosters team engagement.
  • Hands-on involvement in innovative service enhancements.
  • Exposure to a dynamic casino and hospitality environment.
  • Engagement with a diverse and lively clientele.
Full Job Description
Under the direction of the Director of Food & Beverage, the incumbent is responsible for the operation of the venue, ensuring the utmost level of guest service & team member performance, and development of innovative service enhancements. Duties include but not limited to: Essential Job Functions: • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. • Lead and support the venue in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate team member training activities. • Clearly demonstrate to guests and team members a commitment to service excellence through the effective implementation and delivery of the 5F's Standards at all times. • Foster a winning, solution-oriented work environment, motivating and engaging team members to continuously deliver the best possible service to our guests. • Develop, implement and monitor initiatives designed to achieve profitable results and superior service in all facets of F&B. • Drive innovative promotions, menus and concepts; creating a destination of choice for the guests. • Support career growth and development to ensure the continual success of the department. • Inspect and ensure that all facilities and equipment are in excellent working condition and meet all regulatory requirements. • Assist in analyzing all relevant profit and loss information such as sales, costs, labor cost and other incidentals to formulate efficiency improvements and assists in the preparation of budgets within the Venue. • Provide for ongoing inspections and taste tests to insure consistency and outstanding quality in both food and service. • Adjust offerings as appropriate based upon guests demand and relevant marketing information/costs. • Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards. • Comply with all internal policies and procedures. • Develop department members' knowledge and skills through education, training, coaching, corrective counseling, etc. • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. • Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. • Perform other duties as assigned. Qualifications: Degree in Hospitality, Business or related field required and a minimum of three (3) years experience as a high end Restaurant Manager or the equivalent combination of education and experience. Advanced knowledge of the principles and practices within the Food & Beverage/Hospitality profession required. Must have experience in leading professional hospitality teams. Work Environment: • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Similar Jobs

More Jobs at Seminole Gaming

  • SVP, Marketing
    $150K — $200K *
    Tampa, FL 33647 (Hillsborough County)
    Hospitality & Recreation
    In-Person
  • SVP, Marketing
    $150K — $200K *
    Seminole, OK 74868 (Seminole County)
    Hospitality & Recreation
    In-Person
  • Manager, Rooms Operations
    $100K — $146K *
    New York, NY 10025 (New York County)
    Hospitality & Recreation
    In-Person
  • Revenue Management Manager
    $75K — $95K *
    Hollywood, FL 33024 (Broward County)
    Hospitality & Recreation
    In-Person
  • Manager, Retail
    $75K — $90K *
    Atlantic City, NJ 08401 (Atlantic County)
    Retail & Consumer Goods
    In-Person

More Hospitality & Recreation Jobs

Find similar General Manager, Kuro jobs: