Job Description The General Manager supervises the Quality Management System (QMS) for a Geotechnical and Construction Materials Testing laboratory, performing independent review and QA/QC of test and inspection reports and ensuring testing, calibration, and reporting practices are accurate and compliant with accreditation standards. This role combines technical expertise and quality systems leadership to drive standardized procedures, accreditation compliance, and continuous improvement within the lab, working alongside the Lab Manager.
Core Responsibilities - Oversee and direct team members on the proper use of testing procedures and equipment to ensure work is completed in strict accordance with the scope of the job and work expectations.
- Provide oversight and leadership on the sampling and testing of soils, aggregates, concrete, masonry, reinforcing steel, and asphalt in accordance with standardized procedures and test methods such as ASTM and AASHTO.
- Develop, implement, and maintain the laboratory's Quality Management System (QMS), ensuring testing activities are performed consistently in accordance with ASTM, AASHTO, and other applicable standards.
- Perform independent review and QA/QC of soils, concrete, asphalt, and aggregate test and inspection reports prior to client issuance, verifying data accuracy, calculation integrity, and compliance with applicable test methods and project specifications.
- Partner with the Lab Quality Manager, PM/CMT Engineer, and Scheduling teams to integrate quality requirements into laboratory deadlines, deliverables, contract requirements, and client expectations.
- Champion a strong quality and safety culture throughout laboratory operations.
- Conduct periodic quality reviews and internal audits of laboratory activities, testing results, and documentation.
- Analyze test data and audit findings to identify systemic issues and track corrective and preventive actions through resolution.
- Own and continuously improve the implementation of Atlas quality procedures and Standard Operating Procedures (SOPs), ensuring consistent application and compliance.
- Oversee quality-focused training for laboratory technicians, identifying skill gaps and ensuring competency in testing standards, documentation, and quality procedures.
- Lead the laboratory's accreditation strategy and process in compliance with AMRL, AASHTO, CCRL, and applicable state DOT requirements.
- Manage proficiency sample programs, prepare the laboratory for external audits, and serve as the primary point of contact during accreditation reviews.
- Provide project management and delivery support to the PM/Engineer as needed, assisting with project administration and coordination tasks.
You'll thrive here if you have - 10+ years of relevant laboratory experience with progressive responsibility, including experience with quality management systems and accreditation processes (AMRL, AASHTO, CCRL, or state DOT).
- Relevant laboratory testing and quality control certifications from ACI and TxDOT.
- Strong knowledge of TxDOT, ASTM, and AASHTO laboratory testing standards and reporting systems.
- Proficiency in Metafield or similar construction materials testing report management software.
- Strong collaboration, teamwork, mentoring, and training abilities.
- Excellent organizational skills with the ability to manage multiple priorities simultaneously.
- Strong analytical and problem-solving skills.
- Demonstrated growth mindset with the ability to adapt, learn, and develop others.
- Ability to travel 25% to 50% of the time.
- Ability to obtain any missing required certifications within six months of hire.
- Ability to read and interpret technical and scientific documents, including technical manuals, testing procedures, specifications, and project plans.
- Ability to prepare concise, logical, and grammatically correct technical reports.
- Proficiency with Microsoft Office Suite.
- Valid driver's license required upon hire.
- Ability to travel to project sites as needed.
What you can expect from us The A-Team Experience is our employee program focused on helping our people thrive professionally, personally and as part of a community. We trust our people to do great work and live fulfilling lives, and we provide resources that care for our people, both at work and in life:
- Health & Wellness: We offer medical, dental and vision coverage with multiple plan options, including no-cost employee-only medical coverage.
- Time Off & Family Support: We offer vacation time, paid holidays, sick & safety leave (SSL) and paid parental leave
- Retirement: We help employees plan for the future with a 401(k) and company match.
- Insurance: To provide protection and peace of mind, we offer Life, AD&D (Accidental Death & Dismemberment) and Disability insurance.
- Safety Program: We are committed to safety as part of our • quality of life• core value, and we provide approved PPE at no cost and reimbursement for prescription safety glasses and protective footwear.
- Learning & Development: We provide clear career paths, learning resources and development programs allowing you to see how you can grow and advance within the company. We offer internal certifications on specific skills and support external credentials through tuition reimbursement.
- Belonging: We support Employee Communities (ECs), voluntary, employee-led groups that create connections, belonging and shared purposes.
- Flexibility: May vary by project demands and regional workloads, but we are committed to providing reasonable accommodation to help employees manage their personal and professional responsibilities.
About the Job - Career Level: Management
- Employment Type: Full-time
Ready to build a career to be proud of?
Join the A-Team today! #LI-KK1
