Description and Requirements
Job Description
Job Title: Client Partner, Director - Insurance (For Vacant Role)
What will you do?:
As a Client Partner dedicated to the commercial insurance industry, you are a subject matter expert and trusted advisor to the senior management team, including the C-suite.
The main responsibilities of this role include representing Slalom's services across our insurance clients, helping set strategic direction, helping deliver complex programs and leading our pursuits and account strategy across the insurance landscape.
Your role:
• Drive revenue responsibility of $5M + annually
• Manage project teams ranging from 2-10+ consultants on-site, remaining accountable for employee engagement
• Responsible for 40% individual utilization target
• Drive and manage a Personal Contribution Credit (PCC) target of $4-6M
• Establish, maintain, and build Slalom's footprint within your assigned accounts
• Build high trust relationships with VP, SVP, and C-level clients
• Work with clients to define and implement solutions that help them reach for and realize their vision
• Partner with your client(s) to help influence strategic direction and identify ways Slalom can come in to help them achieve business objectives
• Drive business development and contracting process, including accountability for profitability
• Partner with practice leads to help solution the correct engagement approach and scope for our clients.
• Actively identify and pursue new opportunities through business development, account management, and solutioning
• Lead pursuits, contracting, and overall account strategy, with accountability for profitability
• Maintain awareness of industry best practices
• Own the overall customer satisfaction survey outcomes, including the transformational scoring that rates Slalom's overall relationship with our clients.
• Participate in Slalom leadership forums and be an ambassador of Slalom's culture and values
About You:
• Required minimum of 5 years of consulting experience
• Minimum of 3 years of experience in financial services, with a strong preference for candidates with insurance and wealth management industry experience
• Proven experience leading programs within the financial services sector
• Prior experience in a leadership role within management consulting
• Clear understanding of commercial insurance carrier profitability levers; equally, carrier/broker/policyholder dynamics.
• Annual planning, strategic visioning, and profit center management a plus.
• Knowledge of Canadian federal and province-specific insurance regulation and health plans (e.g., PIPEDA, Universal Health)
• Knowledge of B2B and B2B2C distribution models.
• Working knowledge (though deep expertise not required) in the following: claims, operations, technology.
Work Environment
Hybrid/In office: We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations/requirements
Slalom Employee Perks:
• Culture & fun!
• Lunch & learns
• Health & wellness activities
• Holiday parties
• Employee community groups
• Social clubs & activities
• Vacation (20 days prorated based on start date & wellness/sick days)
Tangible perks:
• Competitive compensation package
• $100 cell phone monthly reimbursement
• Registered Retirement Program (RRSP) & Employer Matching
• Tax-Free Savings Account (TFSA)
• Annual "Thrive Well-Being" Gift Card
• Family planning/ Fertility Benefit
• Maternity/Parental Leave Top-Up
• Medical & Dental Benefits
• Life and AD&D Insurance
• Access to Supplementary Life and AD&D Insurance
• Access to the Employee Assistance Program (EAP) and Inkblot Therapy
• And more!
*All benefits are subject to eligibility requirements
