Description and RequirementsJob Description
Who You'll Work With
The Capability Staffing Demand Manager is a key member of the Capability Operations team, partnering closely with Staffing Leads, Sales & Solution Leaders (SSLs), GTM Operations and Account stakeholders to drive end-to-end demand execution. This role ensures staffing demand is accurately captured, actionable, and aligned to business priorities-supporting delivery readiness, utilization, and profitable growth across markets.
The Capability Staffing Demand Manager acts as a connector and escalation point across Capabilities and Accounts, bringing operational rigor, data quality, and proactive insights to staffing and demand management.
What You'll Do
- Collaborate with Sales Solution Leads (SSLs) to translate opportunity demand into clear, accurate requirements that support effective staffing and reporting.
- Coordinate introductions between SSLs and Capability Staffing Leads to align on role needs and consultant/team member sourcing across capabilities.
- Monitor time-to-fill metrics and ensure profiles are shared with SSLs in alignment with established SLAs.
- Act as the primary liaison between SSL's and Staffing, serving as the escalation point for staffing risks, delays, and issue resolution from the pursuit team and account as needed.
- Act as the primary point of contact for priority deals, driving staffing execution and providing clear visibility into timelines, outcomes, and risks while partnering with Capability Staffing and Talent Acquisition to close gaps.
- Provide data triage on all new staffing plans to confirm completeness, accuracy, and readiness for supply/demand planning.
- Track and manage start date slippages, working closely with Staffing Leads and Pursuit Teams to adjust plans accordingly.
- Initiate and manage "hold" charge codes when resources move beyond anticipated start dates to ensure financial and utilization visibility.
- Partner with Accounts and GTM Operations to support and execute the extension management process.
- Leverage BI and Salesforce to create insights and reporting that provide shared visibility into active opportunities and open demand across accounts, Capabilities, and Markets.
- Analyze upcoming opportunities that are scheduled to start but are not yet staffed, identifying risks and gaps.
- Proactively escalate unfilled demand to Capability Operations Leaders to recommended solutions.
- Provide analysis on geographic holds to understand utilization and financial impact by market and capability.
- Partner with Capability Operations Leaders to review trends, assess risks, and inform staffing and workforce planning decisions.
- Identify and drive process improvements to increase efficiency and clarity across staffing and demand workflows.
What You'll Bring
• 5-7 years of experience in a Resource Planning role (2-3 years in Consulting/Professional Services)
• Demonstrated competence managing high volume of opportunities with roles that span across teams
• Bachelor's degree required; Business Administration preferred
• Strong problem-solving skills
• Experience working within the professional services industry or within a high-growth technology company preferred
• Ability to deal effectively with ambiguity, recognize trends, and identify systemic approaches to solving problems in a fast-moving, constantly changing environment
• Experience working with managers at various levels and multi-client groups
• Demonstrated skills in business acumen, consulting, analysis, project management, communication, presentation, negotiation, conflict management and problem solving
• Strong Excel and PowerPoint skills a must
• Experience with Salesforce, Microsoft Power BI, and Microsoft Teams preferred
• 10% Travel required
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for the Capability Demand Staffing Manager is $110,000 to $140,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: [redacted]. Please note, this recipient is not able to support recruitment inquiries beyond this purpose.
