SUMMARY: Food Safety Quality (FSQ) Manager is responsible for the monitoring and advancement of our food safety and quality programs.
FSQ Manager is responsible for overseeing and advancing all food safety and quality programs within the dairy operations. Ensuring the products meet regulatory, customer, and internal quality standards. FSQ Manager leads daily lab operations and supports the facility's environmental controls, sanitation practices, HACCP, SQF, and process verification systems to ensure consistent, safe, high-quality finished products.
ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following. Other duties may be assigned.
- Quality Assurance Oversight: Develop, implement, and monitor quality control systems to ensure products meet internal, regulatory, and customer standards.
Food Safety Management: Ensure compliance with food safety regulations and standards, including sanitation, allergen control, and pathogen prevention programs. - Team Leadership: Supervise and train quality assurance and food safety staff, fostering a culture of accountability and excellence.
Audits and Inspections: Prepares for and conducts regulatory, certification, and customer audits to maintain certifications and healthy customer relationships. Manage all aspects of the internal audit program. - Risk Management: Identify, assess, and mitigate risks related to food safety, contamination, or quality deviations.
- Process Improvement: Analyze production data, investigate non-conformances, and implement corrective actions to enhance product consistency and safety.
Documentation: Maintain accurate SOPs, batch records, lab testing results, environmental monitoring logs, and regulatory documentation. Ensure records meet
FDA, USDA (if applicable), and customer requirements. - Collaboration: Work closely with operations, sales, procurement, and supply chain teams to align quality and safety requirements and goals with operational efficiency.
- Training and Education: Develop and deliver training programs on food safety, sanitation, and quality protocols for facility staff.
- Customer and Supplier Interaction: Investigate and address customer complaints, monitor raw material quality, and ensure traceability throughout the supply chain.
- Other duties as assigned.
SUPERVISORY RESPONSIBILITIES- This is a people leader role for a team of quality control and assurance colleagues.
BASIC REQUIREMENTS:
- Bachelor's degree in food science, Dairy Science, Microbiology, or any related field (or equivalent experience) is required.
- Minimum of 6 years of experience in quality assurance within the food, beverage, and pharmaceutical industry; dairy experience is preferred.
- Minimum of 4 year in a supervisory quality role preferred.
- Strong knowledge of HACCP, cGMP, FSMA, and regulatory compliance.
- Excellent analytical, problem-solving, and communication skills.
- Proficiency in Microsoft Office and quality management systems
Maola Local Dairies® is a farmer-owned cooperative sustainably producing a full suite of nutritious dairy products. Maola processes milk, cream, butter, and dry milk powders through our network of six dairy processing plants. With a keen eye on quality, freshness, and love for the environment, Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola, please visit
www.maolamilk.com 
