5+ years of experience in building and maintaining full-stack software products.
Experience with agentic AI systems and LLM-powered applications in production.
Strong customer-centric focus with excellent communication skills.
Ability to thrive in ambiguity and make high-stakes decisions with partial information.
Proven rapid prototyping skills and ability to iterate based on feedback.
Proficiency in frontend (React, TypeScript) and backend (Next.js, TypeScript) technologies.
Experience with distributed systems, AWS, Kubernetes, and LLM providers.
Responsibilities
Define operational rituals and create internal playbooks for the FDE team.
Map complex L&D workflows and identify opportunities for AI integration with enterprise customers.
Design and deploy custom AI agents that work seamlessly with customer systems.
Translate customer insights into platform enhancements for broader scalability.
Manage the entire product lifecycle from discovery to deployment and optimization.
Shape the culture and operational practices of the founding FDE team.
Benefits
Employee Share Purchase Plan (ESPP) at a 15% discount.
Comprehensive health benefits for well-being.
Paid vacation days, company-wide Docebo Days, and floating holidays.
Family leave coverage for new parents.
Access to Employee Resource Groups and company-wide events.
Full Job Description
The Adventure Ahead
As a founding member of our Forward Deployed Engineering (FDE) team, you will bridge the gap between cutting-edge AI technology and real-world impact. This is not a plug-and-play role with a pre-written playbook. You will work hand-in-hand with our most forward-thinking, strategic customers to transform complex L&D workflows into autonomous, high-impact AI agents. By translating customer challenges into reusable platform capabilities, you will play a central role in establishing our FDE function from the ground up, defining what success looks like, and shaping the future of AI-first learning.
The Day-to-Day
Build the Blueprint: Thrive in extreme ambiguity. You won't just follow operational rituals-you'll create them. You'll define how our FDE team operates, set internal playbooks, and figure out the technical roadmap as you navigate uncharted territory alongside our clients.
Deploy Autonomous Intelligence: Partner directly with our strategic enterprise customers to map complex L&D workflows, pin-pointing high-impact opportunities for agentic AI integration.
Architect Custom AI Agents: Design, build, and deploy bespoke AI agents that integrate seamlessly with customer systems and the Docebo Agent Hub.
Drive Platform Evolution: Translate hands-on customer insights into foundational platform enhancements, turning bespoke client solutions into scalable features for our broader ecosystem.
Own the Product Lifecycle: Take full ownership from discovery and system architecture to production deployment, monitoring, and iterative optimization.
Build the Discipline: Shape the founding FDE team culture, operational rituals, and internal playbooks while defining our technical roadmap and cross-functional org design.
Your Superpowers
Full-Stack Craftsmanship: 5+ years of hands-on experience building, shipping, and maintaining production-grade full-stack software products.
Agentic AI Expertise: Prior experience building, fine-tuning, or deploying agentic AI systems and LLM-powered applications in production environments.
Product-First Mindset: A strong customer-centric focus with the confidence and communication skills to engage directly with enterprise stakeholders.
Founder Mindset & Ambiguity Tolerance: You don't wait for clear specs or structured hand-offs. You are energized by undefined problems, comfortable making high-stakes decisions with partial information, and obsessed with taking complete ownership from zero to one.
Rapid Prototyping Agility: Proven ability to quickly build prototypes, experiment boldly, and iterate based on real-world usage and customer feedback.
Modern Tech Fluency: Proficiency in our core tech stack, including frontend (React, TypeScript) and backend development (Next.js, TypeScript).
Systems Architecture: Strong architectural background with solid experience navigating distributed systems, AWS, Kubernetes, and LLM providers.
Ecosystem Familiarity: Experience using modern engineering tooling like GitLab, Datadog, OpenTofu, and multi-LLM orchestration tools.
Our Interview Process
Step 1: We'll kick things off with a 30-minute video call with a member of our Talent team. We'll get to know you, share more about the role and team, and make sure we're aligned.
Step 2: A 60-minute video call with the hiring manager, where they'll dig deeper into your experience, approach, and what excites you most about this opportunity.
Step 3: A hands-on technical deep dive and architecture discussion with key stakeholders.
Step 4: A final conversation focused on culture fit, team dynamics, and cross-functional alignment.
Our Hybrid Work Philosophy
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it's a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people's physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Our Promise to You
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You'll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
About Docebo
Docebo is a cloud-based learning management system (LMS) that helps businesses and organizations manage, deliver, and track online training programs. The platform offers features such as gamification, social learning, and mobile learning, and is used by companies in various industries including healthcare, finance, and technology. Docebo was founded in 2005 and is headquartered in Toronto, Canada.
