5+ years of experience as a full-stack or forward deployed engineer in a production SaaS environment.
Strong product judgment with a track record of deciding when to build, abstract, configure, or push back.
Experience working on customer-facing deployments, integrations, or migration-heavy environments.
Effective communicator with executive-facing credibility.
Comfortable operating under ambiguity and owning high-impact, revenue-sensitive problems.
Strong coding ability in TypeScript/Node or similar.
Startup-oriented operator who moves quickly without over-engineering.
Responsibilities
Unblock complex enterprise deployments by diagnosing and resolving technical and workflow blockers during high-stakes launches.
Partner with Sales and Deployment Strategy on late-stage deals, providing technical feasibility judgment and credibility with senior municipal stakeholders.
Translate bespoke customer requirements into scalable abstractions and propose productizable solutions.
Build targeted code or configuration when necessary, while avoiding long-term product fragmentation or debt.
Travel to complex or high-value municipalities to understand constraints firsthand and accelerate execution.
Escalate durable product opportunities back to core teams and help shape roadmap decisions.
Protect product coherence by ensuring enterprise work aligns with long-term platform strategy.
Benefits
Competitive base salary.
Equity / stock options.
Medical, dental, and vision insurance.
401(k) program.
Flexible PTO.
Full Job Description
Role overview
GovWell is hiring Forward Deployed Software Engineers to sit inside our most complex enterprise deals - the ones where a county's 20-year-old permitting system, a workflow no vendor has handled before, or a migration off legacy systems is standing between a signed contract and a working deployment.
This role exists because our biggest municipalities don't fit a template. You'll go on-site, diagnose what's actually blocking the launch, build the targeted fix when one is needed, and then decide what part of that fix should become a permanent, reusable piece of the platform rather than a one-off. Get this right and you turn a complex deal into a referenceable customer. Get it wrong and you either miss the deal or bury the core product in bespoke debt.
This is a hands-on, high-ownership engineering role based in NYC (3+ days per week in office), with travel as needed for key customers. What you'll do
Unblock complex enterprise deployments by diagnosing and resolving technical and workflow blockers during high-stakes launches - including migrations off legacy systems
Partner with Sales and Deployment on late-stage deals, providing technical feasibility judgment and credibility with senior municipal stakeholders.
Travel to complex or high-value municipalities to understand constraints firsthand and accelerate execution.
Build targeted code or configuration when necessary - but treat every bespoke fix as a candidate for productization, not a permanent one-off.
Translate recurring enterprise requirements into scalable abstractions, and escalate the durable ones back to core teams to shape roadmap decisions.
Know when to build, when to configure, and when to push back - your judgment directly protects the core platform from fragmenting under enterprise pressure.
Who you are
5+ years of experience as a full-stack or forward deployed engineer in a production SaaS environment.
Strong product judgment with a track record of deciding when to build, abstract, configure, or push back.
Experience working on customer-facing deployments, integrations, or migration-heavy environments.
Effective communicator with executive-facing credibility - you can hold your own in a room with a municipal CIO or department head.
Comfortable operating under ambiguity and owning high-impact, revenue-sensitive problems.
Strong coding ability in TypeScript/Node or similar.
Startup-oriented operator who moves quickly without over-engineering.
You align closely with our Core Values.
Our tech stack
React
TypeScript
Node.js
GraphQL
PostgreSQL
RedwoodJS
AWS
OpenAI API
Compensation and benefits
Compensation within the posted salary band will be commensurate with experience. All offers will include:
Competitive base salary.
Equity / stock options.
Medical, dental, and vision insurance.
401(k) program.
Flexible PTO.
→ Click here to meet the engineering team
Below: a picture of the entire GovWell team celebrating our Series A with a boat cruise on the Hudson!
